Helsby to Welham Green Train Tickets & Timetables

Helsby to Welham Greenby train on average takes 4 hrs 11 mins

Helsby to Welham Green one way only

Cheapest Advance Single from £78.90

* Cheapest Advanced Single available when booked 9 weeks in advance

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Route info - Did you know!

Trains depart every 41 minutes
First train leaves Helsby at 04:00
Last train leaves Helsby at 20:01

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Helsby to Welham Green train times

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Station Message

TfW Penalty Fare Zone Expansion

This station is within the TfW Penalty Fare Zone. For more information visit tfw.wales/penalty-fares.

Helsby facilities

Ticket office
- Ticket Office
  
  No
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  No
- Smartcard Validator
  
  No
- Penalty Fares
  
  Penalty fares apply for AW
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Waiting Room
  
  No
- Station Buffet
  
  No
- Toilets
  
  No
- Accessible toilets
  
  No
- Baby Change
  
  No
- Telephones
  
  No
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Helsby station
- Rail replacement locations
  
  The rail replacement bus stop is a local bus stop on Chester Road near the Junoon restaurant.
- CCTV
  
  Yes
Toilets
- Accessible toilets
  
  No
Staffing and customer services
- Staffing Level
  
  unstaffed
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  03333 211 202
- Available
  
  Yes
- Operator Name
  
  Transport for Wales
- Information Available From Staff
  
  Yes - from help point
- Passenger Information Systems
  
  Departure Screens
  Arrival Screens
  Announcements
- Customer Help Points
  
  Yes
- Ticket gates
  
  No
Parking
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  03333211202
- Operator Name
  
  Transport for Wales
- Name
  
  Station Car Park
- Spaces
  
  20
- Charges
  
  Free
- Number Accessible Spaces
  
  0
- Accessible Car Park Equipment
  
  Yes
- Cctv
  
  No
Bicycle Facilities
- Spaces
  
  10
- Sheltered
  
  Yes
- Cctv
  
  No
- Location
  
  Cycle parking is in two locations at Helsby station.
  3 Sheffield stands providing parking for up to six bicycles are located under a shelter on Platform 1. Two Sheffield stands providing parking for up to four bicycles are located on Platform 2
- Type
  
  Stands
Accessibility
- Helpline
  
  03333 211202
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 08:00 to 20:00
- Staff Help Available
  
  Yes
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
  
  Ticket machine is on Chester-bound platform.
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  No
- Accessible Public Telephones
  
  No
- Nearest stations with more facilities
  
  Chester
- Accessible toilets
  
  No
- Step Free Access
  
  Category B3.
  Step free access to the platform from the car park. Platforms 2, 3 and 4 are only accessible via the footbridge.
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  No
- Wheelchairs Available
  
  No

Welham Green facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Oyster Comments
  
  Oyster cannot be used at this station.
- Smartcard Issued
  
  Yes
- Smartcard Validator
  
  Yes
- Smartcard Comments
  
  For more information on using the Key smartcard, please visit the Key smartcard webpage on the Great Northern website.
- Penalty Fares
  
  Penalty fares apply for TL, GN
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Waiting Room
  
  Yes
  
  Unheated waiting shelters are available on the platforms.
- Station Buffet
  
  No
- Toilets
  
  No
- Accessible toilets
  
  No
- Baby Change
  
  No
- Telephones
  
  No
- Wi Fi
  
  No
  
  There is no WIFI at this station. However, WIFI is available onboard trains which serve this station. More information about onboard WIFI can be found on the Great Northern website.
- Rail replacement locations
  
  https://assets.nationalrail.co.uk/e8xgegruud3g/7tY7JP0ynXKJsyP4XnKI5A/36d55f59e54136e923c44aefbd534d42/2024-06_CI_GN_RRB_WMG_DR.pdf
- CCTV
  
  Yes
Toilets
- Accessible toilets
  
  No
Staffing and customer services
- Staffing Level
  
  Part time
- Lost property
  
  Yes
- Annotation
  If you have lost something at a Great Northern station or onboard a Great Northern train, please visit the Great Northern website and use the webform to register your lost item.
  Some Great Northern trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
  If you have found an item of lost property, please hand it in to a member of staff.
- Information Available From Staff
  
  Yes - from help point
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  
  Yes
  
  The Assistance Meeting Point is in the shelter on platform 1 - not fully accessible.
- Ticket gates
  
  No
Parking
- Contact Details
  
  Url: https://www.apcoa.co.uk/great-northern/
  
  01895 262122
- Operator Name
  
  APCOA Parking UK
- Name
  
  Station Car Park
- Spaces
  
  35
- Number Accessible Spaces
  
  1
- Accessible Spaces Note
  
  Free parking is offered to all Blue Badge holders.
  Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks.
  If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.
- Accessible Car Park Equipment
  
  No
- Cctv
  
  No
Bicycle Facilities
- Spaces
  
  10
- Sheltered
  
  Yes
- Cctv
  
  Yes
- Location
  
  Located next to the ticket office.
  Cycles are left at owners risk. Abandoned cycles may be removed.
- Type
  
  Stands
Accessibility
- Helpline
  For help with planning your journey or to book assistance, please contact our assisted travel helpline to discuss your requirements on:
  - Phone - 0800 058 2844
  - Textphone - 0800 138 1018
  https://www.greatnorthernrail.com/travel-information/travel-help/assisted-travel/book-assistance-for-your-journey
- Helpline opening hours
  
  Mon-Sun 24h
- Staff Help Available
  Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.
  If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:
  - pressing the 'emergency & assisted travel' Help Point button
  - calling us on the freephone number 0808 168 1238 - - Please note this is for immediate assistance only
  - texting us on 07970 511077
  We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.
  Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.
- Staff help available opening hours
  
  Mon-Fri 07:15 to 10:15
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
  
  All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
  Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
- Ramp For Train Access
  Yes
  A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed. A Mobile Assistance team also covers this station.
  You can arrange assistance by:
  - Pressing the "œemergency & assisted travel" button on a station Help Point
  - Calling our freephone number: 0808 168 1238 - Please note this is for immediate assistance only
  - Texting us on 07970 511077
- Accessible Taxis
  
  No
- Accessible toilets
  
  No
- Step Free Access
  
  This is a Category B3 station: Step-free access to platform 2 (to Welwyn Garden City) via short ramp from car park, though due to narrow platform (less than 2.0m), ramp cannot be used. Steps to platform 1 (to London).
  The Assistance Meeting Point is in the shelter on platform 1 - not fully accessible.
  This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  No
  
  Located in the car park
- Wheelchairs Available
  
  No

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Trains from Helsbyto Welham GreenFrom £78.90

Helsby to Welham Greenby train on average takes 4 hrs 11 mins

Helsby to Welham Green one way only

Quick Links

Route info - Did you know!

Book your tickets

Helsby to Welham Green train times

Station Message

Helsby facilities

Welham Green facilities

Northern App

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Trains from Helsby
to Welham Green
From £78.90