Trains from Hexham
to Ely
From £42.60
Hexham to Ely by train on average takes 4 hrs 23 mins
Hexham to Ely one way only
Cheapest Advance Single
from £42.60
* Cheapest Advanced Single available when booked 9 weeks in advance
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Route info - Did you know!
- Trains depart every 46 minutes
- First train leaves Hexham at 06:35
- Last train leaves Hexham at 18:19
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Hexham to Ely train times
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Hexham facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
Indoor waiting rooms on each platform
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Station BuffetYes
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ToiletsYes
The toilets are available when the station is staffed
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Replacement transport will pick up/drop off at the station front
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are available when the station is staffed
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Accessible toiletsNo
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
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Ticket gatesNo
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Parking
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Contact Details
Cash payments use ticket machine
Card payments register with RingGo Code 5708
Call 01138090070 or visit www.MyRingGo.com/register
Email Address: [email protected]
Url: https://www.nationalrail.co.uk/0800 200 6060 -
Operator NameNorthern
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NameStation Car Park
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Spaces100
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ChargesDaily: £2.00
Weekly: £10.00
Note:Up to 2 hours ( No Return) £1
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Number Accessible Spaces4
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Accessible Car Park EquipmentYes
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Accessible Car Park Equipment Note
Accessible spaces available
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CctvNo
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Bicycle Facilities
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Spaces4
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ShelteredNo
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CctvYes
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Location
Platform 2
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TypeLockers
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
Accepts Cash & Cards
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Height Adjusted Ticket Office CounterNo
staff will come out of the office to assist
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsNo
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Step Free Access
- Category B Station
partial step free access. Level access to Carlisle platform. Access to the Newcastle bound platform is via a ramp from the north car park. Access between platforms is available via the barrow crossing, only with assistance from station staff during ticket office opening times. Outside of ticket office opening times, between platforms 600m step-free route between platforms via pavement and road.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownYes
Step free access from car park to station entrance
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Wheelchairs AvailableYes
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Ely facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
There is a waiting room on platform 1 and a waiting room on platforms 2 and 3
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TrolleysYes
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Station BuffetYes
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ToiletsYes
Toilets including accessible (radar key) toilets are located on all platforms and open when the station is staffed.
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Accessible toiletsYes
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Baby ChangeYes
Female toilets
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TelephonesNo
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Wi FiYes
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Post BoxYes
Post box is located on Platform 1
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Tourist InformationNo
Ely town centre
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Atm MachineNo
Nearest ATM is at Tesco which is across the car park
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ShopsYes
Newsagent on platform 1. Large Tesco supermarket next door to the main car park
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Rail replacement locations
Replacement transport stop at station entrance
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CCTVYes
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Toilets
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AvailableYes
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Location
Toilets including accessible (radar key) toilets are located on all platforms and open when the station is staffed.
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Accessible toiletsYes
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Wifi
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Detailshttps://www.greateranglia.co.uk/lost-property
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Information Available From StaffYes - from ticket office
Yes - from information point
Yes - from help point -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
On each platform
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Ticket gatesYes
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Parking
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Car Park 1
Notes
Operator Name: National Car Parks Ltd
Name: Station Car Park
Spaces: 131
Number Accessible Spaces: 7
Accessible Spaces Note:Parking is free for disabled customers displaying a valid International Blue Badge
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
http://www.ncp.co.ukOpening Times
Mon-Sun 24hCharges
Off-peak: £7.50
Daily: £8.50
Weekly: £32.00
Monthly: £119.00
Three Monthly: £337.00
Annual: £1,181.00
Saturday: £6.00
Sunday: £6.00
Note:£12 Weekend fare (from 1000 Friday - 0400 Monday)
£60.00 Flexi ticket
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Car Park 2
Notes
Operator Name: National Car Parks Ltd
Name: Premium Bay
Spaces: 4
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/Charges
Annual: £1,680.00
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Bicycle Facilities
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Spaces330
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ShelteredYes
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CctvNo
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Location
In station car park
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TypeCompounds
Stands
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Accessibility
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Helpline
0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
Assistance at this station is provided by a staff member during train service hours. Booking is recommended.
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Staff help available opening hoursMon-Sat 05:15 to 01:00
Sun 08:00 to 01:00 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Accessible toiletsYes
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Step Free Access
This station has step free access to all platforms via a ramped subway.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the Ticket Office when open or the Supervisor's office on platform 1
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Ticket GatesYes
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.