Trains from Hexham
to Ryde Pier Head
From £97.60

0800 138 5560 text relay 18001 0800 138 5560

• Category B Station

partial step free access. Level access to Carlisle platform. Access to the Newcastle bound platform is via a ramp from the north car park. Access between platforms is available via the barrow crossing, only with assistance from station staff during ticket office opening times. Outside of ticket office opening times, between platforms 600m step-free route between platforms via pavement and road.

To find our more about travelling around this station, please see the 360 map click here

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here

Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100.

Meeting point for assistance - Assisted Boarding Point on platforms.

A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance.

Step-free access category A.

Station consists of single platform which has direct level access from ferry terminal. Access to external areas (car parks, etc.) is via ramps (10m long, up to 1:10 gradient).