Trains from Heysham Port
to Bury St Edmunds
From £154.60
Heysham Port to Bury St Edmundsby train on average takes 7 hrs 40 mins
Heysham Port to Bury St Edmunds one way only
Cheapest Advance Single
from £154.60
* Cheapest Advanced Single available when booked 9 weeks in advance
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Route info - Did you know!
- First train leaves Heysham Port at 13:21
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Heysham Port to Bury St Edmunds train times
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Station Message
This station has a very limited train service - generally only one train a day towards Morecambe and Lancaster.
Heysham Port facilities
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Ticket office
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Ticket OfficeNo
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting RoomNo
canopy only
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
-
Rail replacement locations
Pick Up / Drop Off in the car park outside the terminal building.
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
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Ticket gatesNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
- Category A Station
Access to platform from car park up 6 steps with handrail and through terminal building or up a 15 metre ramp.
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. Street set down only available.
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Wheelchairs AvailableNo
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Bury St Edmunds facilities
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Ticket office
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Ticket OfficeNo
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorYes
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
The waiting room is located in the station building and can be accessed from under the canopy on Platform 2 (for trains towards Stowmarket and Ipswich).
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Station BuffetYes
Coffeelink
Self-service vending machine providing cold drinks and snacks
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ToiletsYes
The male, female, and accessible toilets are located in the station building and are accessed from Platform 2 (for trains towards Stowmarket and Ipswich). The accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 05:45 - 18:15Saturday 06:50 - 17:30Sunday 08:15 - 15:00
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Accessible toiletsYes
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Post BoxYes
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Rail replacement locations
Rail replacement bus services pick up and drop off at the bus stop on the station forecourt.
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CCTVYes
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Toilets
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AvailableYes
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Location
The male, female, and accessible toilets are located in the station building and are accessed from Platform 2 (for trains towards Stowmarket and Ipswich). The accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 05:45 - 18:15Saturday 06:50 - 17:30Sunday 08:15 - 15:00
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Accessible toiletsYes
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Detailshttps://www.greateranglia.co.uk/lost-property
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Information Available From StaffYes - from help point
Yes - from information point -
Information Services Open
Help points at this station are available for customers to use 24/7
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Help points available on the concourse, and on platforms 1 and 2.
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Ticket gatesYes
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Parking
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Contact Details
Email Address: [email protected]
Url: https://www.ncp.co.uk/find-a-car-park/car-parks/bury-st-edmunds-stn-g-anglia/0345 050 7080 -
Operator NameNational Car Parks Ltd
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NameStation Car Park
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Spaces101
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ChargesPer Hour: £1.00
Daily: £4.40
Weekly: £17.00 -
Number Accessible Spaces5
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces24
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ShelteredYes
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CctvYes
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Location
At station entrance and on both platforms
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TypeCompounds
Lockers
Stands
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Accessibility
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Helpline
0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
Assistance at this station is provided by a staff member during staffing hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.
What assistance is available for customers using this station?
- Board and alight
- Ramp assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By speaking with a member of station staff
- By calling 0345 600 7245 (option 4)
- By selecting the help button on one of the ticket machines at this station
- By using one of the Help Points at this station
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Staff help available opening hoursMon-Sat 05:45 to 19:15
Sun 08:00 to 16:00 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterNo
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Ramp For Train AccessYes
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Nearest stations with more facilitiesCambridgeElyIpswich
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Accessible toiletsYes
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Step Free Access
This station has step-free access to both platforms via lifts.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is at the Gateline (during staffing hours), or alternatively on the platform.
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Ticket GatesYes
Bury St Edmunds station has Secure Station Acreditation
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.