Trains from Horsforth
to Acle
Book your tickets
Horsforth facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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Station BuffetNo
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ToiletsYes
Toilets can be accessed with a radar key from first to last service
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Bus stops on Troy Road, outside Mill House.
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CCTVYes
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Toilets
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AvailableYes
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Location
Toilets can be accessed with a radar key from first to last service
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
none
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Ticket gatesNo
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces68
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Number Accessible Spaces3
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces14
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ShelteredYes
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CctvYes
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Location
On the platform
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Annotation
4 cycle lockers and 10 cycle stands. Cycle racks available in the car park.
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TypeLockers
Stands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
Accepts Cash & Cards
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Height Adjusted Ticket Office CounterNo
staff will come out of the office to assist
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
- Category B Station
No access problems onto both of the platforms as access is via road bridge and ramp.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Acle facilities
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Ticket office
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Ticket OfficeNo
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorNo
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomNo
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/oHkftEEquQeOHBdhd4SEu/1912b5ca981838486bdbfef02dc6467b/Acle_Rail_Replacement_Jan_2024.pdf
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Detailshttps://www.greateranglia.co.uk/lost-property
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Information Available From StaffYes - from help point
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Information Services Open
Help points at this station are available for customers to use 24/7
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Help points can be found at the following location(s):
- Platform 1 (for trains towards Norwich) - Between the covered waiting area and the footbridge, fixed to the grey post beneath the customer information screen
- Platform 2 (for trains towards Great Yarmouth) - Under the canopy, fixed to the platform-facing wall of the former station building
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Ticket gatesNo
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Parking
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Contact Details
Email Address: [email protected]
Url: https://www.ncp.co.uk/find-a-car-park/car-parks/acle-station-greater-anglia/0345 050 7080 -
Operator NameNational Car Parks Ltd
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NameStation Car Park
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Spaces20
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ChargesDaily: £3.00
Annual: £328.00 -
Number Accessible Spaces2
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces14
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ShelteredYes
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CctvNo
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Location
There are two cycle stands on Platform 1 (for trains towards Norwich), and a sheltered cycle parking area providing ten spaces can be accessed from the station car park, located to the left of the former station buildings behind Platform 2 (for trains towards Great Yarmouth).
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TypeStands
Racks
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Accessibility
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Helpline
0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Nearest stations with more facilitiesGreat YarmouthNorwich
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Accessible toiletsNo
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Step Free Access
There is step free access from the carpark to Platform 2 (for trains towards Great Yarmouth) only, with no step free access from the carpark to Platform 1 (for trains towards Norwich) as there is a stepped footbridge between the platforms. Step free access is available to Platform 1 via a footpath from Reedham Road, although it is approximately 250 metres from the roadside to the platform.
This station is a category B3 according to ORR station classification system.
https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform.
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.