Trains from Ince (Manchester)
to Basingstoke
Book your tickets
Station Message
Line UpgradeNo services will stop at this station from Sunday 2nd June until late 2024 due to electrification of the line.
No Rail Replacement buses will be in operation due to the frequency of the of local buses in the area and proximity of other stations such as Hindley, Wigan Wallgate and Wigan North Western.
Passengers with accessibility requirements are being advised to speak to station staff or contact Northern Passenger Assist team on 0800 138 5560
Ince (Manchester) facilities
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Ticket office
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Ticket OfficeNo
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting RoomNo
no shelter only
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off turn left at station entrance, 200 yards along Ince Green Lane at the service bus stops outside Ince Green Store.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
help points are on the platforms
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Ticket gatesNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible Public Telephones
The highest operating part of the telephone is 1140 mm above floor level.
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Nearest stations with more facilitiesWigan WallgateWigan North Western
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Accessible toiletsNo
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Step Free Access
- Category C Station
- Please note there are no tactile pavings at this station
Category B Station, From the entrance along an elevated walkway (21 paces) and down 28 steps onto the island platform. Trains to Manchester leave on the right hand side and trains to Wigan leave on the left hand side
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. Street set down only available.
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Basingstoke facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Basingstoke ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
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Penalty FaresPenalty fares apply for SW
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
All platforms.
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Station BuffetYes
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ToiletsYes
The toilets are located on all the platforms. The National key toilets are located on Platform 1, Platforms 2/3 and Platform 4; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected].
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Accessible toiletsYes
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Baby ChangeYes
Accessible toilets on platforms 2/3 and 4.
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TelephonesYes
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Wi FiYes
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Post BoxYes
Outside station
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Atm MachineYes
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ShopsYes
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Rail replacement locations
Station Forecourt, off Alencon Link
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located on all the platforms. The National key toilets are located on Platform 1, Platforms 2/3 and Platform 4; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected].
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Accessible toiletsYes
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Wifi
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Detailshttps://www.southwesternrailway.com/contact-and-help/lost-property
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Open
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Basingstoke.
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Information Available From StaffYes - from help point
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Passenger Information SystemsDepartureScreens
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Customer Help PointsYes
Customer Help points are located on every platform
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Ticket gatesYes
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Parking
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Car Park 1
Notes
Name: Basingstoke Bunion Place and North Yard Multi- Storey
Spaces: 1207
Number Accessible Spaces: 18
Accessible Car Park Equipment: No
Cctv: YesCharges
Off-peak: £5.00
Per Hour: £1.70
Daily: £10.00
Weekly: £39.90
Monthly: £140.70
Three Monthly: £422.10
Annual: £1,407.00
Saturday: £5.00
Sunday: £5.00
Note:RingGo Code: 2012 (Bunnian Place) or 2001 (North Yard multi-storey).
18 EV Charging points in the North Yard multi-storey.
Hourly rate available from 1200 from RingGo ONLY.
Bank Holiday £5.00.
Off-Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £15.00.
Blue Badge parking
Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.
Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.
Register for Complimentary Blue Badge Parking.
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Car Park 2
Notes
Name: Basingstoke Premium Car Park
Spaces: 20
Number Accessible Spaces: 10
Accessible Car Park Equipment: No
Cctv: YesCharges
Off-peak: £6.20
Daily: £12.50
Annual: £1,799.00
Saturday: £6.20
Sunday: £6.20
Note:RingGo Code 2024.
Bank Holiday £6.20.
Off-Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £18.60.
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Bicycle Facilities
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Spaces170
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ShelteredYes
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CctvYes
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Location
Car park and platform 4
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TypeCompounds
Racks
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Accessibility
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Helpline
0800 5282100
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sun 24h
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Induction LoopYes
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Accessible Ticket MachinesYes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisYes
Provided by 3rd party companies, subject to availability.
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Accessible toiletsYes
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Step Free Access
Step-free category B2 station. This station has step-free access to all platforms via lifts from the main entrance. The rear entrance has level access to Platforms 4 and 5 (and to other platforms via lifts) but is only open Monday-Friday 0600 until 1000 and from 1500 until 2345 (closed at weekends) - outside these times a stepped subway must be used. The alternative step-free route from the rear to the main entrance via the street is approximately 380m and includes missing dropped kerbs and sections of route without a pavement.
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Ticket GatesYes
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.