Trains from Ince (Manchester)
to West Hampstead Thameslink
Book your tickets
Station Message
Line UpgradeNo services will stop at this station from Sunday 2nd June until late 2024 due to electrification of the line.
No Rail Replacement buses will be in operation due to the frequency of the of local buses in the area and proximity of other stations such as Hindley, Wigan Wallgate and Wigan North Western.
Passengers with accessibility requirements are being advised to speak to station staff or contact Northern Passenger Assist team on 0800 138 5560
Ince (Manchester) facilities
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Ticket office
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Ticket OfficeNo
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting RoomNo
no shelter only
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off turn left at station entrance, 200 yards along Ince Green Lane at the service bus stops outside Ince Green Store.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
help points are on the platforms
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Ticket gatesNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible Public Telephones
The highest operating part of the telephone is 1140 mm above floor level.
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Nearest stations with more facilitiesWigan WallgateWigan North Western
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Accessible toiletsNo
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Step Free Access
- Category C Station
- Please note there are no tactile pavings at this station
Category B Station, From the entrance along an elevated walkway (21 paces) and down 28 steps onto the island platform. Trains to Manchester leave on the right hand side and trains to Wigan leave on the left hand side
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. Street set down only available.
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Station Message
The lifts are out of order between platform 4 and the footbridge at West Hampstead Thameslink station.
West Hampstead Thameslink facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Oystercard TopupYes
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Oyster Comments
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
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Smartcard IssuedYes
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Smartcard ValidatorYes
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Smartcard Comments
For more information on using the Key smartcard, please visit: www.thameslinkrailway.com/thekeysmartcard
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TravelcardZone 2
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Penalty FaresPenalty fares apply for TL
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting Room
There is a heated waiting areas on platform 1. Unheated shelters are available on platforms 2, 3 & 4.
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Station BuffetYes
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ToiletsYes
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Atm MachineYes
ATM located in station entrance
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Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/3sw3gzfuJBn7JjmsSzDjpj/76f3433ee96f1c8c7e9fb6e892e4489a/2023-09_CI_TL_RRB_WHP_DR.pdf
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CCTVYes
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Toilets
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AvailableYes
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Accessible toiletsNo
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Detailshttps://www.nationalrail.co.uk/
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Operator NamePlease visit www.thameslinkrailway.com/lostproperty and use the webform to register your lost item. If you have found an item of lost property, please hand it in at any of our ticket offices.
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
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Ticket gatesYes
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Bicycle Facilities
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Spaces42
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ShelteredNo
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CctvYes
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Location
Top of stairs by Platform 1
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TypeStands
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Accessibility
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Helpline
If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 058 2844 | Textphone - 0800 138 1018
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
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Staff help available opening hoursMon-Sun 24h
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Induction LoopYes
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Accessible Ticket MachinesYes
All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsNo
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Step Free Access
This is a Category A station: This station has step-free access to all platforms.
Assistance Meeting Point is the main entrance of the station next to bike rack and ticket machines
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Ticket GatesYes
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Impaired Mobility Set DownYes
At the entrance on Iverson Road.
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Wheelchairs AvailableYes
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.