Trains from James Cook University Hospital
to Portsmouth Harbour
Book your tickets
James Cook University Hospital facilities
-
Ticket office
-
Ticket OfficeNo
-
Smartcard IssuedNo
-
Smartcard ValidatorNo
-
Smartcard Comments
More information at www.northernrailway.co.uk/smart
-
Penalty FaresPenalty fares apply for Northern
-
-
Facilities
-
Car ParkNo
-
Seated AreaNo
-
Waiting RoomNo
No Waiting Room however, there is a shelter on the platform
-
Station BuffetNo
-
ToiletsNo
-
Accessible toiletsNo
-
Baby ChangeNo
-
TelephonesNo
-
Wi FiNo
-
Rail replacement locations
Pickup / Drop Off Point at the bus stop on Marton Road - outside the main entrance to the hospital
-
CCTVYes
-
-
Toilets
-
Accessible toiletsNo
-
-
Staffing and customer services
-
Staffing Levelunstaffed
-
Lost propertyYes
-
Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
-
Information Available From StaffIf the station is not staffed please use our helpline 08002006060
-
Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
-
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
-
Ticket gatesNo
-
-
Bicycle Facilities
-
Spaces0
-
ShelteredNo
-
CctvNo
-
TypeCompounds
-
-
Accessibility
-
Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
-
Staff Help AvailableNo
-
Induction LoopYes
-
Accessible Ticket MachinesNo
-
Ramp For Train AccessNo
-
Accessible TaxisNo
-
Accessible toiletsNo
-
Step Free Access
Category B station, Access to the platform via gently sloping ramp
-
Ticket GatesNo
-
Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
-
Portsmouth Harbour facilities
-
Ticket office
-
Ticket OfficeYes
-
Prepurchase CollectionYes
-
Ticket MachineYes
-
Smartcard IssuedYes
-
Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
-
Smartcard Comments
Portsmouth Harbour ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
-
Penalty FaresPenalty fares apply for SW
-
-
Facilities
-
Car ParkNo
-
Seated AreaYes
-
Waiting RoomNo
-
Station BuffetYes
-
ToiletsYes
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
-
Accessible toiletsYes
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
-
Baby ChangeNo
-
TelephonesYes
-
Wi Fi
-
Atm MachineYes
-
Rail replacement locations
Hard Interchange Stands G, H or J
-
CCTVYes
-
-
Toilets
-
AvailableYes
-
Location
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
-
Accessible toiletsYes
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
-
-
Wifi
-
Annotation
-
AvailableYes
-
-
Staffing and customer services
-
Staffing LevelFull time
-
Lost propertyYes
-
Contact Detailshttps://www.southwesternrailway.com/contact-and-help/lost-property
-
Open
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Portsmouth Harbour.
-
Information Available From StaffYes - from help point
-
Customer Help PointsYes
Help points are available on all platforms
-
Ticket gatesYes
-
-
Bicycle Facilities
-
Spaces38
-
ShelteredNo
-
CctvYes
-
Location
Platform 1 and outside booking hall
-
TypeRacks
-
-
Accessibility
-
Helpline
0800 5282100
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
-
Staff help available opening hoursMon-Sun 24h
-
Induction LoopYes
-
Accessible Ticket MachinesYes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
-
Ramp For Train AccessYes
-
Accessible TaxisNo
-
Accessible toiletsYes
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
-
Step Free Access
Step-free category B Station - Steps or 20m ramp (approx. 1:11 gradient) to main entrance, or steps to side entrance. 32m ramp (gradient up to 1:8) from Wightlink IoW ferry terminal. Level access to all platforms. Stepped footbridge between platforms is also available.
-
Ticket GatesYes
-
Impaired Mobility Set DownNo
-
Wheelchairs AvailableYes
-