Trains from James Cook University Hospital
to Stansted Airport
Book your tickets
James Cook University Hospital facilities
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Ticket office
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Ticket OfficeNo
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaNo
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Waiting RoomNo
No Waiting Room however, there is a shelter on the platform
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi FiNo
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Rail replacement locations
Pickup / Drop Off Point at the bus stop on Marton Road - outside the main entrance to the hospital
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
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Ticket gatesNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesNo
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Ramp For Train AccessNo
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Accessible TaxisNo
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Accessible toiletsNo
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Step Free Access
Category B station, Access to the platform via gently sloping ramp
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Stansted Airport facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorNo
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Smartcard Comments
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
The waiting room is on platform 1. There are also seats throughout the station.
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TrolleysYes
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Station BuffetYes
Coffee shop Vending machines
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ToiletsYes
The toilets are located on the Concourse. An accessible toilet (non-RADAR) is located on the Concourse. The baby change facilities are available in the accessible toilet.
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Accessible toiletsYes
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Baby ChangeYes
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TelephonesYes
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Wi FiYes
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Atm MachineYes
Located on concourse
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ShopsYes
Newsagent/Sweets Passport Photo Booth
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Rail replacement locations
Rail Replacement services operate from the main coach station as directed by Station Staff.
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located on the Concourse. An accessible toilet (non-RADAR) is located on the Concourse. The baby change facilities are available in the accessible toilet.
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Accessible toiletsYes
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Wifi
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Detailshttps://www.greateranglia.co.uk/lost-property
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Arrival Screens -
Customer Help PointsYes
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Ticket gatesNo
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Parking
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Contact Detailshttp://www.stanstedairport.com/parking
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Operator NameBritish Airports Authority
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Spaces5000
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvYes
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Location
No cycle parking
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Accessibility
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Helpline
0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
Assistance is provided by station staff during the hours of train service operation. Booking is recommended
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Staff help available opening hoursMon-Sun 24h
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Accessible toiletsYes
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Step Free Access
This station has step free access to all platforms. Lifts available.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the Customer Information point.
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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Northern App
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.