Trains from Kildale
to Welwyn Garden City
Book your tickets
Kildale facilities
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Ticket office
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Ticket OfficeYes
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting RoomNo
No waiting rooms available. There is a shelter available on the platform.
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Station BuffetNo
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ToiletsYes
There are tiilets within the Car park that are operated by the local authority. They open and close the toilets.
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Pick Up/Drop Off on main road at entrance to lane leading to station.
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CCTVNo
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Toilets
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AvailableYes
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Location
There are tiilets within the Car park that are operated by the local authority. They open and close the toilets.
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
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Ticket gatesNo
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces5
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces6
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ShelteredNo
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CctvYes
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Location
Within Car Park
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesNo
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Ramp For Train AccessYes
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Nearest stations with more facilitiesGreat AytonSleights
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Accessible toiletsNo
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Step Free Access
- Category B Station
- Station is unstaffed
Disabled and wheelchair bound travellers can get level access onto the one and only platform. Step free access from the car park to the station entrance
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Ticket GatesNo
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Impaired Mobility Set DownYes
Step free access from the car park to the station entrance
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Welwyn Garden City facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Oyster Comments
Oyster cannot be used at this station.
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Smartcard IssuedYes
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Smartcard ValidatorYes
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Smartcard Comments
For more information on using the Key smartcard, please visit the Key smartcard webpage on the Great Northern website.
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Penalty Fares
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting Room
Heated waiting areas are available on all platforms, fully accessible.
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Station BuffetYes
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ToiletsYes
Located on the platforms.
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Baby ChangeNo
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TelephonesNo
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Wi FiNo
There is no WIFI at this station. However, WIFI is available onboard trains which serve this station. More information about onboard WIFI can be found on the Great Northern website.
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Atm MachineYes
ATM located In shopping Centre
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Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/3fxenReDWKTpyvCBmNuVid/cbf9294e424845e6ab784e9634f63d2e/2024-06_CI_GN_RRB_WGC_DR.pdf
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CCTVYes
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Toilets
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AvailableYes
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Location
Located on the platforms.
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Annotation
If you have lost something at a Great Northern station or onboard a Great Northern train, please visit the Great Northern website and use the webform to register your lost item.
Some Great Northern trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
If you have found an item of lost property, please hand it in to a member of staff.
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
The Assistance Meeting Point is outside the ticket office.
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Ticket gatesYes
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Accessibility
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Helpline
For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:
- Phone - 0800 058 2844
- Textphone - 0800 138 1018
https://www.greatnorthernrail.com/travel-information/travel-help/assisted-travel -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sun 24h
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Induction LoopYes
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Accessible Ticket MachinesYes
All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available between the first and last trains of the day.
Alternatively, you can also arrange assistance by:
- Pressing the "œemergency & assisted travel" button on a station Help Point
- Calling our freephone number: 0800 058 2844
- Texting us on 0800 138 1018
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Accessible TaxisNo
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Step Free Access
This is a Category A station: This station has step-free access to all platforms.
The Assistance Meeting Point is outside the ticket office.
This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
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Ticket GatesYes
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Impaired Mobility Set DownNo
There are pick up and drop off points outside the Howard Centre
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Wheelchairs AvailableNo
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.