Trains from Kirkby (Merseyside)
to Sunderland Train Station
Book your tickets
Station Message
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Kirkby (Merseyside) facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
Metro Cards, local Saveaway and Railpass season tickets only. For more information Click here.
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Penalty FaresPenalty fares apply for ME
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Facilities
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Car ParkYes
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Seated AreaYes
Seating areas to the front of the station near the booking office and also on the platforms.
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Waiting RoomYes
Waiting areas at the station
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Station BuffetNo
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ToiletsYes
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Accessible toiletsYes
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Baby ChangeYes
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TelephonesNo
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Wi Fi
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CCTVYes
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Toilets
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AvailableYes
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Accessible toiletsYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/0151 955 2368 -
Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
In Booking Hall
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Ticket gatesNo
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Parking
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Car Park 1
Notes
Operator Name: Merseyrail
Name: Station Car Park
Spaces: 125
Free: Yes
Number Accessible Spaces: 18
Accessible Spaces Note:Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Accessible Car Park Equipment: No
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sat 05:21 to 00:33 -
Car Park 2
Notes
Operator Name: Merseytravel
Spaces: 93
Free: Yes
Number Accessible Spaces: 4
Accessible Spaces Note:Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.nationalrail.co.uk/
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Bicycle Facilities
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Spaces80
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ShelteredYes
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CctvYes
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Location
Located at the side of the station booking office there is a secure bike shelter.
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Annotation
Apply for Free Secure Cycle storage access www.merseyrail.org/cycle
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TypeStands
Racks
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Accessibility
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Helpline
0151 555 1111
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 05:00 to 00:00
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Staff help available opening hoursMon-Sat 05:21 to 00:33
Sun 07:55 to 00:33 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
All disabled passengers will be offered assistance by station staff.
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Ramp For Train AccessYes
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Accessible TaxisYes
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Accessible toiletsYes
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Step Free Access
Category A: "œThis station has step free access to all platforms / the platform" The Ticket office is step free and ramps can be used to access platforms.
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Ticket GatesNo
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Impaired Mobility Set DownYes
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Wheelchairs AvailableYes
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Sunderland Train Station facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting RoomNo
There is a waiting room between platform 1 and 4 .
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Station BuffetYes
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ToiletsYes
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Accessible toiletsNo
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Baby ChangeYes
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TelephonesNo
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off in Fawcett Street, near to the Travel Centre entrance in Athenaeum Street, outside Wilkinsons.
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CCTVNo
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Toilets
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AvailableYes
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
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Ticket gatesNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 05:15 to 00:00
Sun 06:30 to 00:00 -
Induction LoopYes
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Accessible Ticket MachinesYes
Located on the North Concourse and accepts cash and cards.
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Height Adjusted Ticket Office CounterNo
staff will come out of the office to assist
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsNo
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Step Free Access
- Category A Station
Lifts to all platforms for disabled passengers from the North end of the station. Open for all services.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs AvailableYes
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.