Trains from Kirkby Stephen
to Stroud (Gloucs)
Book your tickets
Kirkby Stephen facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomNo
There are waiting rooms provided on both platforms open all the time.
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off on the Station Car Park. Pre planned buses also stop in the town centre outside HBOS.
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Waiting Room and Platform 2
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Ticket gatesNo
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces30
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
Station Car Park
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
- Category B Station
Access to platform 1 (LDS) is via a flat road under the bridge. There is a very steep slope to platform 2 (CAR)
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Station Message
Stroud ticket office, toilets and waiting rooms will have the following changes to planned opening hours:
Wednesday 11th December - Closed
Saturday 14th December - 07:15 - 13:40
Tickets can be bought from the ticket machine or digitally
Stroud (Gloucs) facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Smartcard Accepted
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Penalty FaresPenalty fares apply for GW
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
In ticket hall
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Station BuffetYes
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ToiletsYes
The toilets are located on Platform 1. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
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Accessible toilets
The radar key is available from station staff.
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Baby ChangeYes
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TelephonesYes
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Wi FiNo
Find WiFi Hotspots near this station
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ShopsYes
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Rail replacement locations
Car park on Platform 2 side for both directions
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located on Platform 1. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
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Accessible toilets
The radar key is available from station staff.
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Annotation
Whether you"Щve lost something on one of our trains or at a station, we"Щll do our best to find it for you. Once we"Щve got your details, we"Щll start looking. Although it can take up to a week for things to reach us. Register your lost item here
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Contact Detailshttps://www.nationalrail.co.uk/
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/GL5 3AP -
NameStation Car Park
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Spaces150
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ChargesDaily: £3.00
Weekly: £15.00
Monthly: £63.00
Three Monthly: £185.00
Annual: £670.00 -
Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces20
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ShelteredYes
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CctvYes
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Location
under footbridge
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TypeStands
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Accessibility
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Helpline
08001 971 329 or 18001 0800 197 1329 (Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Meeting point: Ticket office.
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Staff help available opening hoursMon-Fri 06:30 to 14:00
Sat 07:15 to 14:30 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toilets
The radar key is available from station staff.
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Step Free Access
Step Free Category B2 - This station has a degree of step free access to each platform via drop off points however step free access between the ticket office and Platform 2 can only be achieved via a stepbridge on the station. You are able to walk to each platform using the public footpaths, however it is a round 450m distance, which includes gradients greater than 1:12.
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Ticket GatesNo
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Impaired Mobility Set DownYes
No specific area.Assisted travel meeting point - Ticket office main entrance. Please notify a member of staff.
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Wheelchairs AvailableNo
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.