Trains from Lancaster
to Cheshunt

08000 158 123 (08000 158 124 Textphone)

Passenger Assist meeting point is the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

Category A - This station has step-free access to all platforms

Lifts to All Platforms, accessible via taking the right hand entrance to the over bridge from the ticket office.

0800 028 28 78

Driver only operated services. Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Broxbourne (4 miles north) for trains to London or Cambridge. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.

Details of nearest taxis are shown on station information poster

This station has step free access to both platforms from either side of Windmill Lane Level Crossing, approximately 75 metres walking route from one to the other. A stepped footbridge exists between platforms.

This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the Ticket Office.