Trains from Lancaster
to Ipswich
Book your tickets
Lancaster facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorNo
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Penalty FaresPenalty fares apply for VT
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomYes
Yes, located platform 4/5 and platform 3
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TrolleysYes
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Station BuffetYes
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ToiletsYes
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
Toilets are open while the station is open.
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Accessible toiletsYes
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
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Baby ChangeYes
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TelephonesYes
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Wi Fi
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Atm MachineNo
Located on concourse Located by the ticket office
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ShopsYes
News agent
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Rail replacement locations
Pick Up / Drop Off at the bus stop outside the station rear entrance adjacent to platform 3.
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CCTVYes
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Toilets
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AvailableYes
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Location
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
Toilets are open while the station is open.
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Accessible toiletsYes
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Detailshttps://www.nationalrail.co.uk/
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AvailableYes
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Operator Name
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
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Ticket gatesNo
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Parking
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Contact Details
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
Url: https://www.nationalrail.co.uk/LA1 5NW -
Operator NameAvanti West Coast
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NameStation Car Park
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Spaces165
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ChargesDaily: £12.50
Monthly: £166.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £4.50
Sunday: £4.50
Note:For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast Website.
Different rates apply to non rail users, please speak to a member of staff.
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Number Accessible Spaces6
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Accessible Car Park EquipmentNo
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CctvYes
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Bicycle Facilities
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Spaces188
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ShelteredYes
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CctvYes
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Location
Platform 1 (south end)120 Stands
Platform 3 (middle) 16
Platform 4 (North End), 12 Stands
Platform 5, 40 Stands
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Annotation
120 stands by platform 1 (120 spaces) 8 hoops on platfrom 3 (2 x cycles per hoop = 16 spaces) 6 hoops on platform 4 (2 x cycles per hoop = 12 spaces) 20 hoops on platform 5 (2 x cycles per hoop = 40 spaces)
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TypeStands
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Accessibility
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Helpline
08000 158 123 (08000 158 124 Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Passenger Assist meeting point is the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
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Staff help available opening hoursMon-Sat 04:50 to 23:30
Sun 08:00 to 22:45 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
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Step Free Access
Category A - This station has step-free access to all platforms
Lifts to All Platforms, accessible via taking the right hand entrance to the over bridge from the ticket office.
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Ticket GatesNo
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Impaired Mobility Set DownYes
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Wheelchairs AvailableYes
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Ipswich facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car ParkYes
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First Class LoungeYes
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Seated AreaYes
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Waiting Room
There is a large waiting area in the main station concourse, as well as a waiting room on Platform 2 which is close to the secure cycle parking area. In addition, a waiting room is also available on Platforms 3 and 4, close to the steps for the older footbridge.
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TrolleysYes
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Station BuffetYes
Self-service vending machines providing hot drinks, cold drinks, and snacks
Free water refill point located on the station concourse, next to the customer service office
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ToiletsYes
There are male and female toilets located in the station buildings on Platform 2 (for Intercity trains towards London), towards the tunnel-end of the platform. An accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 05:00 - 22:00 Saturday 05:00 - 22:00 Sunday 07:00 - 22:00
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Accessible toiletsYes
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Baby ChangeYes
Female toilets,Male toilets
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TelephonesNo
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Wi FiYes
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Post BoxYes
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Atm MachineYes
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Shops
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Rail replacement locations
Rail replacement bus services pick up and drop off at the bus stops on the station forecourt, outside the station entrance.
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CCTVYes
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Toilets
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AvailableYes
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Location
There are male and female toilets located in the station buildings on Platform 2 (for Intercity trains towards London), towards the tunnel-end of the platform. An accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 05:00 - 22:00 Saturday 05:00 - 22:00 Sunday 07:00 - 22:00
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Accessible toiletsYes
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Wifi
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Detailshttps://www.greateranglia.co.uk/lost-property
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Information Services Open
This station is staffed 24/7 and is open during the hours shown above, with information from platform dispatch staff available during these times. Information from staff in the ticket office is available during ticket office opening hours.
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsNo
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Ticket gatesYes
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Parking
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Car Park 1
Notes
Operator Name: National Car Parks Ltd
Name: Station Car Park
Spaces: 426
Number Accessible Spaces: 9
Accessible Spaces Note:Parking is free for disabled customers displaying a valid International Blue Badge
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.ncp.co.uk/find-a-car-park/car-parks/ipswich-station-g-anglia/Opening Times
Mon-Sun 24hCharges
Off-peak: £8.40
Per Hour: £1.00
Daily: £9.40
Weekly: £50.00
Monthly: £222.00
Three Monthly: £636.00
Annual: £2,228.00
Saturday: £6.30
Sunday: £6.30
Note:£12.00 Weekend fare (from 1000 Friday - 0400 Monday)
£88.00 Flexi ticket
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Car Park 2
Notes
Operator Name: National Car Parks
Name: Premium Bay
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.nationalrail.co.uk/Charges
Annual: £2,625.00
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Bicycle Facilities
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Spaces200
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ShelteredYes
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CctvYes
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Location
There are 12 cycle stands and 70 cycle parking spaces located in the West End car park, adjacent to Platform 1. A secure cycle parking compound providing 106 spaces is near the lifts on Platforms 1 and 2. The secure cycle parking area requires smartcard access - please speak with station staff for further details.
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TypeCompounds
Stands
Racks
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Accessibility
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Helpline
https://www.greateranglia.co.uk/travel-information/assisted-travel -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
Assistance is provided by station staff during the hours of train service operation. Booking is recommended.
What assistance is available for customers using this station?
- Board and alight
- Ramp assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By speaking with a member of station staff
- By calling 0345 600 7245 (option 4)
- By selecting the help button on one of the ticket machines at this station
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Staff help available opening hoursMon-Sun 24h
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Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Accessible toiletsYes
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Step Free Access
This station has step free access to all platforms via lifts.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the customer service office on the main concourse.
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Ticket GatesYes
Ipswich station has Secure Station Acreditation
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Impaired Mobility Set DownYes
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Wheelchairs AvailableYes
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First Class lounge
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AvailableYes
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Northern App
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.