Trains from Lancaster
to Peterborough
From £40.90

08000 158 123 (08000 158 124 Textphone)

Passenger Assist meeting point is opposite the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

Category A - This station has step-free access to all platforms

Lifts to All Platforms, accessible via taking the right hand entrance to the over bridge from the ticket office.

03457 225 225 or 18001 03457 225 225 (Text relay service)

When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.

Outside station plus we can book by phone

This station has step free access to all platforms.

This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.

Steps and lifts are available for access to all 7 platforms. Ticket Office and Car Park are step free.

Peterborough has a RNIB Map for All located outside the main entrance to the right of the doors.

Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.