Trains from Longbeck
to Castle Cary
Book your tickets
Longbeck facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaNo
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Waiting RoomNo
Unfortunately no waiting rooms at the station just shelters on both platforms.
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Pick Up/ Drop Off at the bus stops near the level crossing (Station side for Saltburn, opposite side for Middlesbrough)
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsAnnouncements
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Customer Help PointsYes
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Ticket gatesNo
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Bicycle Facilities
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Spaces4
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ShelteredNo
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CctvYes
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Location
On the platform
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Annotation
There are stands and lockers available at the station. Stands are free of charge but lockers must be hired for a minimum period of 4 weeks. Cost: 4 weeks = £4.00, 6 months = £26.00, 12 months = £52.00, all with a returnable deposit of £15.00. For further information, please contact Redcar and Cleveland Borough Council (Cycling Officer) on 01287 612544
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TypeLockers
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
Station Entrance
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Ramp For Train AccessYes
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Nearest stations with more facilitiesRedcar Central
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Accessible toiletsNo
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Step Free Access
- Category B Station
Level access to both platforms via level crossing
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Station Message
Revised Ticket Office Opening TimesThe ticket office will have the following changes to planned availability:
Monday 9th December 07:00 - 14:00
Thursday 12th December 14:30 - 18:30
Tickets can be bought from the ticket machine or digitally.
Castle Cary facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard ValidatorNo
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Smartcard Comments
Smartcard Accepted
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Penalty FaresPenalty fares apply for GW
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
In ticket hall
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TrolleysYes
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Station BuffetYes
Mobile coffee shop by station entrance
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ToiletsYes
Platform 1
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Accessible toilets
The radar key is available from station staff.
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Baby ChangeNo
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TelephonesYes
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Wi FiNo
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ShopsYes
Mobile coffee shop by station entrance
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Rail replacement locations
Station car park
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CCTVYes
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Toilets
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AvailableYes
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Location
Platform 1
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Accessible toilets
The radar key is available from station staff.
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Annotation
Whether you"Щve lost something on one of our trains or at a station, we"Щll do our best to find it for you. Once we"Щve got your details, we"Щll start looking. Although it can take up to a week for things to reach us. Register your lost item here
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Contact Detailshttps://www.nationalrail.co.uk/
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Information Available From StaffYes - from help point
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Information Services Open
Saturday 5th October - No staff available
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Ticket Office
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Ticket gatesNo
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Parking
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Contact Details
Url: http://www.apcoa.co.uk0345 165 2030BA7 7PE -
Operator NameAPCOA Parking (UK) Limited
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NameStation Car Park
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Spaces178
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ChargesDaily: £4.00
Weekly: £20.00
Monthly: £60.00
Three Monthly: £160.00
Annual: £467.00
Saturday: £2.80
Sunday: £2.80 -
Number Accessible Spaces5
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Accessible Car Park EquipmentYes
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Accessible Car Park Equipment Note
An accessible ticket machine is available adjacent to the platform entrance.
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CctvNo
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Bicycle Facilities
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Spaces8
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ShelteredYes
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CctvYes
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Location
Platform 1
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Annotation
Please note cycles can be carried on our trains free of charge restriction apply please pick a "cycling by train" leaflet at your local station.
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TypeStands
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Accessibility
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Helpline
08001 971 329 or 18001 0800 197 1329 (Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Meeting point: waiting room.
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Staff help available opening hoursMon-Sat 06:30 to 21:30
Sun 14:30 to 21:30 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible Taxis
Accessible taxis are available
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Accessible Public Telephones
Public telephones are not accessible
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Accessible toilets
The radar key is available from station staff.
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Step Free Access
Step Free Category B2- Station Step free access available to the Westbury-bound platform. Platform 2 can only be accessed via the footbridge on the station or using the barrow crossing (only when the station is staffed).
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Ticket GatesNo
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Impaired Mobility Set DownYes
Set- Down / Pick up Points are available at the station entrance.
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Wheelchairs AvailableYes
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