Trains from Longbeck
to Ryde Hoverport
Book your tickets
Longbeck facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaNo
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Waiting RoomNo
Unfortunately no waiting rooms at the station just shelters on both platforms.
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Pick Up/ Drop Off at the bus stops near the level crossing (Station side for Saltburn, opposite side for Middlesbrough)
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsAnnouncements
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Customer Help PointsYes
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Ticket gatesNo
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Bicycle Facilities
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Spaces4
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ShelteredNo
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CctvYes
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Location
On the platform
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Annotation
There are stands and lockers available at the station. Stands are free of charge but lockers must be hired for a minimum period of 4 weeks. Cost: 4 weeks = £4.00, 6 months = £26.00, 12 months = £52.00, all with a returnable deposit of £15.00. For further information, please contact Redcar and Cleveland Borough Council (Cycling Officer) on 01287 612544
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TypeLockers
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
Station Entrance
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Ramp For Train AccessYes
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Nearest stations with more facilitiesRedcar Central
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Accessible toiletsNo
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Step Free Access
- Category B Station
Level access to both platforms via level crossing
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Ryde Hoverport facilities
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Ticket office
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Ticket OfficeYes
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Penalty Fares
-
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Facilities
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Car ParkYes
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Seated Area
Yes
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Waiting Room
Yes
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Station Buffet
Yes - including Costa Coffee.
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Toilets
Yes - including accessible toilet.
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Baby Change
Yes
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TelephonesNo
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Wi FiYes
Yes
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CCTVYes
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Toilets
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Wifi
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Annotation
Yes
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Annotation
All lost property is held at the Ryde Hoverport terminal.
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Contact Details
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Operator NameHovertravel
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Information Available From StaffYes - from help point
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Information Services Open
Available during ticket office opening times.
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Customer Help PointsYes
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Ticket gatesNo
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Parking
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Contact Details
This car park is operated by Isle of Wight Council.
Url: https://www.iow.gov.uk/transport-and-parking/parking/parking-locations-and-prices/ryde-and-wootton/01983 823714 -
Operator NameIsle of Wight Council
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NameQuay Road Car Park
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Spaces0
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Number Accessible Spaces0
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Accessible Car Park EquipmentNo
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CctvYes
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvYes
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Location
Outside the terminal.
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TypeRacks
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Accessibility
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Helpline
https://hovertravel.co.uk/services/hovercare/ -
Helpline opening hoursMon-Fri 09:00 to 17:00
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket Machines
Self service ticket machines are not available.
The ticket office has a height adjustable ticket office counter.
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Height Adjusted Ticket Office Counter
Yes
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Ramp For Train Access
Ramps are available to board/alight the Hovercraft.
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Accessible Taxis
No
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Step Free Access
Ryde Hoverport has step free access.
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Ticket GatesNo
No
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Impaired Mobility Set Down
Yes
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Wheelchairs Available
Yes
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.