Trains from Longbeck
to Stratford (London)
Book your tickets
Longbeck facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaNo
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Waiting RoomNo
Unfortunately no waiting rooms at the station just shelters on both platforms.
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Pick Up/ Drop Off at the bus stops near the level crossing (Station side for Saltburn, opposite side for Middlesbrough)
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsAnnouncements
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Customer Help PointsYes
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Ticket gatesNo
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Bicycle Facilities
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Spaces4
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ShelteredNo
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CctvYes
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Location
On the platform
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Annotation
There are stands and lockers available at the station. Stands are free of charge but lockers must be hired for a minimum period of 4 weeks. Cost: 4 weeks = £4.00, 6 months = £26.00, 12 months = £52.00, all with a returnable deposit of £15.00. For further information, please contact Redcar and Cleveland Borough Council (Cycling Officer) on 01287 612544
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TypeLockers
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
Station Entrance
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Ramp For Train AccessYes
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Nearest stations with more facilitiesRedcar Central
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Accessible toiletsNo
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Step Free Access
- Category B Station
Level access to both platforms via level crossing
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Stratford (London) facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Oystercard TopupYes
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Smartcard IssuedNo
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Smartcard ValidatorYes
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Smartcard Comments
Tickets can be collected onto Greater Anglia smartcards at this station.
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TravelcardZone 2/3
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Penalty Fares
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Facilities
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Car ParkYes
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Seated AreaYes
Platform 1&2 - Multiple seats available covered under canopy.
Platform 3&5 - Multiple seats available covered under canopy.
Platform 6&8 - Multiple seats available covered under canopy.
Platform 9&10 - Multiple waiting shelters, uncovered seats also available along the platform.
Platform 10a - Waiting Shelters available
Platform 11 - Waiting Shelter available
Platform 12 - Waiting Shelter available
Jubilee & DLR platforms - Seats available and covered by canopy.
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Waiting RoomNo
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Station BuffetYes
Coffee shops & Refreshment Kiosks available
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ToiletsYes
Accessible toilets are available located on Jubilee line concourse - radar key required.
Toilets also available in the South concourse under the staircase.
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Accessible toiletsYes
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Baby ChangeYes
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TelephonesNo
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Wi Fi
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Post BoxNo
Outside the station - Stratford Centre
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Atm MachineYes
ATM machines located in the Northern Ticket hall area and just outside the Southern Entrance.
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ShopsYes
Newsagent located in the Central subway opposite platform 3&5 staircase
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Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/1xbacpIbedo8JCaB54PERC/de7aeae732c393618b3bb36712f2db8d/DR_A_Stratford_CRL-064_CRL-065.pdf
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CCTVYes
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Toilets
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AvailableYes
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Location
Accessible toilets are available located on Jubilee line concourse - radar key required.
Toilets also available in the South concourse under the staircase.
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Accessible toiletsYes
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Detailshttps://www.nationalrail.co.uk/
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AvailableNo
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Operator Name
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Information Available From StaffYes - from help point
Yes - from ticket office
Yes - from information point -
Information Services Open
Elizabeth Line - from first train until last
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
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Ticket gatesYes
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
Spaces0
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Number Accessible Spaces0
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Accessible Spaces Note
Car parking is available at Westfield's or Stratford Shopping Centre.
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Accessible Car Park EquipmentNo
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CctvNo
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Bicycle Facilities
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Spaces0
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ShelteredYes
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CctvYes
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Location
Note that these are Council-owned cycle racks, located outside the front of the station
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Annotation
Cycle racks are available outside the Southern Ticket Hall area which are covered and have CCTV. This is a Westfield facility.
There are also various bicycle racks in Meridian Square.
There is a bicycle rack also located by the Gibbons road entrance
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TypeStands
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Accessibility
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Helpline
0343 222 1234
https://www.nationalrail.co.uk/ -
Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
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Step Free Access
Accessibility Category A. This station has step-free access to all platforms
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Ticket GatesYes
Ticket gates are staffed from first to last train
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.