Trains from Longport
to Lake
From £160.40

08000 11 33 23

Assistance provided by on-train staff. 

Euro 01782 314444

Category B.  This station has a degree of step free access to the platform which may be in both directions or in one direction only - please check for details. 

Wheelchair users may need assistance on Platform 1 as there are no lowered kerbs on the pavements and the gradient of the ramp to the platform is steep.  The gradient of the ramp to Platform 2 is moderate.

This station has tactile paving at the edge of each platform.

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here

Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100.

Meeting point for assistance - Assisted Boarding Point on platforms.

A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance.

Step-free access category B2.

Long ramp to platform at gradient of up to 1:8.