Trains from Manchester Airport
to Catford
Book your tickets
Station Message
From Sunday 02 February 2020 Penalty Fares will apply at this station.
If you wish to take a cycle on ANY TransPennine Express services you MUST make a cycle reservation BEFORE you travel. These can be made up to 15 minutes before the departure time.
How to book a bike space:
"в WhatsApp: 07812 223 336
"в Twitter: @TPEAssist
"в Phone: Call 0345 600 1671 (Option 3)
"в Online/App: Reserve your bike when you buy your ticket at tpexpress.co.uk or on our app. Search TPExpress in the app/play store.
"в Booking Office: Cycle reservations can be requested at any booking office.
PICK UP / DROP OFF at the station
From Tuesday 10th July 2018, Manchester Airport introduced a charge for dropping off at the airport by the entrance to the rail station. Further details of the charge and alternative pick up / drop off points are available here
Manchester Airport facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorNo
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Smartcard Comments
Smartcards are available from the ticket office, and can be topped up there or using the ticket machine.
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Penalty FaresPenalty fares apply for TP
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Luggage
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Contact Detailshttps://www.nationalrail.co.uk/
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AvailableYes
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Operator NameExcess Baggage Company
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
There are heated waiting rooms located on platforms 1, 2 and 3.
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TrolleysYes
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Station BuffetYes
Refreshments are available from the shop on platforms 2 and 3.
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ToiletsYes
The toilets are located at platform level, behind the lifts. The female toilets are located at the end of Platform 3. The male toilets are located at the end of Platform 2.
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Accessible toiletsYes
The accessible toilets are located at platform level, behind the lifts, at the end of Platform 2, these toilets are operated by a radar key. There is also an accessible Changing Places facility located behind the lifts, at the end of platform 3. This is also accessed using a radar key.
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Baby ChangeYes
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TelephonesNo
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Wi Fi
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Post BoxYes
There is a post box located in the Airport Terminals.
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Tourist InformationYes
There is a tourist information office located within the airport terminals.
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Atm MachineYes
There is an ARM located on the concourse beside the escalators.
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Bureau De ChangeNo
The nearest currency exchange is at Terminal 1 arrivals.
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ShopsYes
There is a shop located on platforms 2 and 3.
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Rail replacement locations
Rail Replacement bus services depart from stands L and M of the adjacent Bus Station which is situated close to the ticket office.
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located at platform level, behind the lifts. The female toilets are located at the end of Platform 3. The male toilets are located at the end of Platform 2.
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Accessible toiletsYes
The accessible toilets are located at platform level, behind the lifts, at the end of Platform 2, these toilets are operated by a radar key. There is also an accessible Changing Places facility located behind the lifts, at the end of platform 3. This is also accessed using a radar key.
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Annotation
Customers should use https://www.missingx.com/en to log any lost property.
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Contact Details
Url: https://www.nationalrail.co.uk/351 600 1671 -
AvailableYes
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Information Available From StaffYes - from ticket office
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Help Points are available on all platforms to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
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Ticket gatesYes
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Parking
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NameManchester Airport Car Parks
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Spaces0
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Number Accessible Spaces0
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Accessible Spaces Note
Car parking spaces are available at Terminal 1 arrivals.
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Accessible Car Park EquipmentNo
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CctvNo
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Bicycle Facilities
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Spaces50
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ShelteredNo
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CctvNo
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Location
Cycle storage is available at the station building entrance (adjacent to the taxi rank).
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Accessibility
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Helpline
0800 107 2149
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sun 24h
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
The accessible toilets are located at platform level, behind the lifts, at the end of Platform 2, these toilets are operated by a radar key. There is also an accessible Changing Places facility located behind the lifts, at the end of platform 3. This is also accessed using a radar key.
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Step Free Access
This station is category A. Step free access is provided from the Ground Transport Interchange to all platforms via lifts or ramps. This station is staffed for all services. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge.
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Ticket GatesYes
A wide gate is provided for wheelchair users and customers with prams, push chairs and luggage.
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Impaired Mobility Set DownYes
Railway staff will assist customers arriving by train from their train to Station Assistance Point 1, near the front of the station. If onward assistance is needed, for example to an airport terminal, customers will need to contact their airline directly to arrange this.
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Wheelchairs AvailableYes
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Catford facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Oystercard TopupYes
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Oyster Comments
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
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Smartcard IssuedYes
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Smartcard ValidatorYes
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Smartcard Comments
For more information on using the Key smartcard, please visit the Key smartcard webpage on the Thameslink website.
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TravelcardZone 3
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Penalty FaresPenalty fares apply for TL
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting Room
Unheated waiting shelters are available on the platforms.
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi FiNo
There is no WIFI at this station. However, WIFI is available onboard some trains which serve this station. More information about onboard WIFI can be found on the Thameslink website.
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Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/306xzaGx8T7xJI0khwQKHf/0263fc67be65e879b084602a40ebd108/2023-09_CI_TL_RRB_CTF_DR.pdf
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Annotation
If you have lost something at a Thameslink station or onboard a Thameslink train, please visit the Thameslink Website and use the webform to register your lost item.
Some Thameslink trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
- London North Eastern Railway (LNER)
- Greater Anglia
- Transport for London including London Overground
- Southeastern
- Southern
- South Western Railway (for Wimbledon)
If you have found an item of lost property, please hand it in to a member of staff.
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AvailableYes
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
The assistance meeting point is by the Ticket Office.
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Ticket gatesNo
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Bicycle Facilities
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Spaces10
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ShelteredNo
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CctvYes
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Location
Cycles are left at owners risk. Abandoned cycles may be removed.
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TypeStands
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Accessibility
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Helpline
For help with planning your journey or to book assistance, please contact our assisted travel helpline to discuss your requirements on:
- Email - [email protected]
- Phone - 0800 058 2844
- Textphone - 0800 138 1018
https://www.thameslinkrailway.com/travel-information/travel-help/assisted-travel -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.
If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:
- pressing the 'emergency & assisted travel' Help Point button
- calling us on the freephone number 0808 168 1238 - Please note this is for immediate assistance only
- texting us on 07970 511077
We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.
Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.
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Staff help available opening hoursMon-Fri 06:40 to 20:25
Sat 07:40 to 14:20
Sun 08:10 to 15:40 -
Induction LoopYes
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Accessible Ticket MachinesYes
All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
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Ramp For Train AccessYes
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed. A Mobile Assistance team also covers this station.
You can arrange assistance by:
- Pressing the "œemergency & assisted travel" button on a station Help Point
- Calling our freephone number: 0808 168 1238 - Please note this is for immediate assistance only
- Texting us on 07970 511077
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Accessible TaxisNo
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Accessible toiletsNo
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Step Free Access
This is a Category A station: This station has step-free access to all platforms.
The assistance meeting point is by the Ticket Office.
This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Wheelchairs AvailableNo
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