Trains from Manchester Airport
to Hillside
Book your tickets
Station Message
From Sunday 02 February 2020 Penalty Fares will apply at this station.
If you wish to take a cycle on ANY TransPennine Express services you MUST make a cycle reservation BEFORE you travel. These can be made up to 15 minutes before the departure time.
How to book a bike space:
"в WhatsApp: 07812 223 336
"в Twitter: @TPEAssist
"в Phone: Call 0345 600 1671 (Option 3)
"в Online/App: Reserve your bike when you buy your ticket at tpexpress.co.uk or on our app. Search TPExpress in the app/play store.
"в Booking Office: Cycle reservations can be requested at any booking office.
PICK UP / DROP OFF at the station
From Tuesday 10th July 2018, Manchester Airport introduced a charge for dropping off at the airport by the entrance to the rail station. Further details of the charge and alternative pick up / drop off points are available here
Manchester Airport facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorNo
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Smartcard Comments
Smartcards are available from the ticket office, and can be topped up there or using the ticket machine.
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Penalty FaresPenalty fares apply for TP
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Luggage
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Contact Detailshttps://www.nationalrail.co.uk/
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AvailableYes
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Operator NameExcess Baggage Company
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
There are heated waiting rooms located on platforms 1, 2 and 3.
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TrolleysYes
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Station BuffetYes
Refreshments are available from the shop on platforms 2 and 3.
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ToiletsYes
The toilets are located at platform level, behind the lifts. The female toilets are located at the end of Platform 3. The male toilets are located at the end of Platform 2.
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Accessible toiletsYes
The accessible toilets are located at platform level, behind the lifts, at the end of Platform 2, these toilets are operated by a radar key. There is also an accessible Changing Places facility located behind the lifts, at the end of platform 3. This is also accessed using a radar key.
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Baby ChangeYes
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TelephonesNo
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Wi Fi
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Post BoxYes
There is a post box located in the Airport Terminals.
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Tourist InformationYes
There is a tourist information office located within the airport terminals.
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Atm MachineYes
There is an ARM located on the concourse beside the escalators.
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Bureau De ChangeNo
The nearest currency exchange is at Terminal 1 arrivals.
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ShopsYes
There is a shop located on platforms 2 and 3.
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Rail replacement locations
Rail Replacement bus services depart from stands L and M of the adjacent Bus Station which is situated close to the ticket office.
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located at platform level, behind the lifts. The female toilets are located at the end of Platform 3. The male toilets are located at the end of Platform 2.
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Accessible toiletsYes
The accessible toilets are located at platform level, behind the lifts, at the end of Platform 2, these toilets are operated by a radar key. There is also an accessible Changing Places facility located behind the lifts, at the end of platform 3. This is also accessed using a radar key.
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Annotation
Customers should use https://www.missingx.com/en to log any lost property.
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Contact Details
Url: https://www.nationalrail.co.uk/351 600 1671 -
AvailableYes
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Information Available From StaffYes - from ticket office
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Help Points are available on all platforms to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
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Ticket gatesYes
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Parking
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NameManchester Airport Car Parks
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Spaces0
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Number Accessible Spaces0
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Accessible Spaces Note
Car parking spaces are available at Terminal 1 arrivals.
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Accessible Car Park EquipmentNo
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CctvNo
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Bicycle Facilities
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Spaces50
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ShelteredNo
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CctvNo
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Location
Cycle storage is available at the station building entrance (adjacent to the taxi rank).
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Accessibility
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Helpline
0800 107 2149
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sun 24h
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
The accessible toilets are located at platform level, behind the lifts, at the end of Platform 2, these toilets are operated by a radar key. There is also an accessible Changing Places facility located behind the lifts, at the end of platform 3. This is also accessed using a radar key.
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Step Free Access
This station is category A. Step free access is provided from the Ground Transport Interchange to all platforms via lifts or ramps. This station is staffed for all services. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge.
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Ticket GatesYes
A wide gate is provided for wheelchair users and customers with prams, push chairs and luggage.
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Impaired Mobility Set DownYes
Railway staff will assist customers arriving by train from their train to Station Assistance Point 1, near the front of the station. If onward assistance is needed, for example to an airport terminal, customers will need to contact their airline directly to arrange this.
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Wheelchairs AvailableYes
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Station Message
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Hillside facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
Metro Cards, local Saveaway and Railpass season tickets only. For more information Click here.
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Penalty FaresPenalty fares apply for ME
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting RoomYes
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Station BuffetYes
Cold drinks vending machine Food vending machine
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ToiletsYes
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Post BoxYes
Outside the station
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Rail replacement locations
Waterloo Road, Birkdale, Southport
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CCTVYes
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Toilets
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AvailableYes
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/0151 955 2368 -
Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
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Ticket gatesNo
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Bicycle Facilities
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Spaces50
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ShelteredYes
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CctvYes
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Location
adjacent to booking office
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Annotation
Secure cycle parking is available at the station. If you are interested in reserving secure parking further details can be found at www.merseyrail.org
6 racks, 42 secure spaces
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TypeStands
Compounds
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Accessibility
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Helpline
0151 555 1111
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Fri 07:00 to 19:00
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Staff help available opening hoursMon-Sat 05:34 to 00:30
Sun 07:49 to 00:30 -
Induction LoopYes
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Accessible Ticket MachinesNo
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Height Adjusted Ticket Office CounterNo
All disabled passengers will be offered assistance by station staff.
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsNo
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Step Free Access
Category A: This station has step-free access to all platforms / the platform.
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Ticket GatesNo
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Impaired Mobility Set DownYes
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Wheelchairs AvailableYes
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