Trains from MetroCentre
to London Waterloo
From £62.50
MetroCentre to London Waterlooby train on average takes 3 hrs 59 mins
MetroCentre to London Waterloo one way only
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Route info - Did you know!
- Trains depart every 26 minutes
- First train leaves MetroCentre at 06:41
- Last train leaves MetroCentre at 21:11
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MetroCentre to London Waterloo train times
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MetroCentre facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaNo
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Waiting RoomNo
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Replacement transport will pick up/drop off at the bus stop on the station front.
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Platform 1
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Ticket gatesNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
- Category A Station
Access via lifts that operate whilst ever services are operating through the station.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Station Message
The following escalators are out of use at London Waterloo station:
- The escalator at exit 2 is out of service.
Access to Jubilee line can be made via the alternative escalators at Exit 2.
- The escalator on platform 20 is out of service.
Access to the siding or platform 20 can be made via lift, main concourse or alternative escalator on platform 20.
London Waterloo facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Oystercard TopupYes
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Oyster Comments
Only Oyster pay as you go top-ups are available from self-service ticket machine(s)
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
London Waterloo ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
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TravelcardZone 1
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Penalty FaresPenalty fares apply for NR
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Luggage
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Contact Detailshttps://www.left-baggage.co.uk/index/locations
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AvailableYes
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Operator NameExcess Baggage Company
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomYes
All platforms are partially or fully covered with a canopy.
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Station BuffetYes
Station concourse
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ToiletsYes
The entrance to the public toilets is on the main concourse opposite platform 18, and these facilities have an accessible toilet and baby changing facilities. There is a another accessible toilet outside exit 3 operated by a RADAR key.
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Accessible toiletsYes
The entrance to the public toilets is on the main concourse opposite platform 18, and these facilities have an accessible toilet and baby changing facilities. There is a another accessible toilet outside exit 3 operated by a RADAR key.
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Baby ChangeYes
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TelephonesNo
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Wi FiYes
Free public Wi-Fi is available at the station
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Post BoxYes
Located on the concourse
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Atm MachineYes
Located on concourse
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ShopsYes
A wide range of shops including convenience store, supermarket, pharmacy, newsagent, bookseller, clothing, gifts, travel accessories and passport photobooth.
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CCTVYes
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Toilets
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AvailableYes
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Location
The entrance to the public toilets is on the main concourse opposite platform 18, and these facilities have an accessible toilet and baby changing facilities. There is a another accessible toilet outside exit 3 operated by a RADAR key.
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Accessible toiletsYes
The entrance to the public toilets is on the main concourse opposite platform 18, and these facilities have an accessible toilet and baby changing facilities. There is a another accessible toilet outside exit 3 operated by a RADAR key.
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Wifi
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Annotation
Free public Wi-Fi is available at the station
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.southwesternrailway.com/contact-and-help/lost-property0207 401 7861 -
Operator NameSouth Western Railway
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Information Services Open
Please be aware that the station is closed to the public overnight with no waiting facilities available.
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
Passengers travelling on journeys from London Waterloo who require information or assistance are advised to approach a member of staff or visit the information point in the centre of the main concourse.
Staffed information points are located on the main concourse until 21:00 daily.
A map of Waterloo station is available from South Western Railway Assisted Travel team (0800 52 82 100)
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Ticket gatesYes
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Parking
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Contact Details0345 165 2030
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Operator NameAPCOA Parking (UK) Limited
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NameStation Car Park
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Spaces27
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Number Accessible Spaces2
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Accessible Spaces Note
Parking is free for disabled passengers parking in disabled spaces displaying a valid International Blue Badge
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces573
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ShelteredNo
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CctvYes
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Location
Cycle storage is located outside exit 3 on Station Approach / Cab Road.
Also available:
- on platforms 9 and 10
- on platforms 11 and 12
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Annotation
Please return to your bike within 2 weeks. Abandoned cycles are regularly removed from the racks and those that remain unclaimed are sent for disposal or donated to charitable schemes.
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TypeStands
Racks
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Accessibility
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Helpline
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
https://www.nationalrail.co.uk/ -
Staff Help Available
Please visit the information point in the centre of the concourse for information and assistance.
Disability assistance can be arranged in advance by contacting South Western Railway on 0800 52 82 100 between 06:00 and 22:00 or by emailing [email protected]
It is preferred if assistance is arranged 24 hours in advance.
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Staff help available opening hoursMon-Fri 04:45 to 01:05
Sat 04:45 to 01:50
Sun 05:45 to 01:05 -
Induction LoopYes
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Accessible Ticket MachinesYes
Ticket machines are located at various locations on the main concourse and are accessible to wheelchair users.
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Height Adjusted Ticket Office CounterYes
Two lowered ticket office counters can be found at windows 1 & 14 in the ticket office.
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Ramp For Train AccessYes
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Accessible Taxis
Accessible taxis are available from the taxi rank on Cab Road / Station Approach
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Accessible toiletsYes
The entrance to the public toilets is on the main concourse opposite platform 18, and these facilities have an accessible toilet and baby changing facilities. There is a another accessible toilet outside exit 3 operated by a RADAR key.
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Step Free Access
There is step free access from the main concourse to all platforms, shops and facilities.
Step free exits are exit 1 (Station approach), exit 2 (with a lift to Waterloo Road and lift access to the London Underground Jubilee line), and exit 3 for taxis and onward travel towards the South Bank.
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Ticket GatesYes
- There are ticket gates to all platforms.
- All platforms can be accessed by wide ticket gates.
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Impaired Mobility Set DownYes
Accessible bays are available near the taxi rank on Cab Road / Station Approach . For any assistance contact reception located next to drop off point on arrival. Passengers may also book assistance in advance by contacting South Western Railway Customer Services Centre on 0845 6000650. (Open 6am-10pm)
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Wheelchairs AvailableYes
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