Trains from Mouldsworth
to Castle Cary
Book your tickets
Mouldsworth facilities
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Ticket office
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Ticket OfficeNo
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomNo
no shelter only
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Replacement transport will pick up/drop off on Station Road adjacent to the road entrance of 'The Goshawk'.
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Customer Help PointsNo
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Ticket gatesNo
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces15
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ChargesDaily: £2.00
Note:Download and use the Ring Go app or pay online at www. Ring Go.co.uk
Use Ring Go Code 45810 Or You can call 0113 8090070, Ring Go Code 45810
Daily Charge: £2
Up to 2 hours (no return) £0.50
Resident Parking Permits (1600-0759) £0.50
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesNo
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Ramp For Train AccessYes
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Accessible Public Telephones
The highest operating part of the telephone is 1140 mm above floor level.
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Accessible toiletsNo
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Step Free Access
- Category B Station
, Level access to Chester platform only. Separate steep rough path and two steps to access Manchester platform.
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. Street set down only available.
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Wheelchairs AvailableNo
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Station Message
Revised Ticket Office Opening TimesThe ticket office will have the following changes to planned availability:
Monday 9th December 07:00 - 14:00
Thursday 12th December 14:30 - 18:30
Tickets can be bought from the ticket machine or digitally.
Castle Cary facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard ValidatorNo
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Smartcard Comments
Smartcard Accepted
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Penalty FaresPenalty fares apply for GW
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
In ticket hall
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TrolleysYes
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Station BuffetYes
Mobile coffee shop by station entrance
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ToiletsYes
Platform 1
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Accessible toilets
The radar key is available from station staff.
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Baby ChangeNo
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TelephonesYes
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Wi FiNo
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ShopsYes
Mobile coffee shop by station entrance
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Rail replacement locations
Station car park
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CCTVYes
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Toilets
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AvailableYes
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Location
Platform 1
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Accessible toilets
The radar key is available from station staff.
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Annotation
Whether you"Щve lost something on one of our trains or at a station, we"Щll do our best to find it for you. Once we"Щve got your details, we"Щll start looking. Although it can take up to a week for things to reach us. Register your lost item here
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Contact Detailshttps://www.nationalrail.co.uk/
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Information Available From StaffYes - from help point
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Information Services Open
Saturday 5th October - No staff available
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Ticket Office
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Ticket gatesNo
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Parking
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Contact Details
Url: http://www.apcoa.co.uk0345 165 2030BA7 7PE -
Operator NameAPCOA Parking (UK) Limited
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NameStation Car Park
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Spaces178
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ChargesDaily: £4.00
Weekly: £20.00
Monthly: £60.00
Three Monthly: £160.00
Annual: £467.00
Saturday: £2.80
Sunday: £2.80 -
Number Accessible Spaces5
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Accessible Car Park EquipmentYes
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Accessible Car Park Equipment Note
An accessible ticket machine is available adjacent to the platform entrance.
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CctvNo
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Bicycle Facilities
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Spaces8
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ShelteredYes
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CctvYes
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Location
Platform 1
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Annotation
Please note cycles can be carried on our trains free of charge restriction apply please pick a "cycling by train" leaflet at your local station.
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TypeStands
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Accessibility
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Helpline
08001 971 329 or 18001 0800 197 1329 (Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Meeting point: waiting room.
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Staff help available opening hoursMon-Sat 06:30 to 21:30
Sun 14:30 to 21:30 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible Taxis
Accessible taxis are available
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Accessible Public Telephones
Public telephones are not accessible
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Accessible toilets
The radar key is available from station staff.
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Step Free Access
Step Free Category B2- Station Step free access available to the Westbury-bound platform. Platform 2 can only be accessed via the footbridge on the station or using the barrow crossing (only when the station is staffed).
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Ticket GatesNo
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Impaired Mobility Set DownYes
Set- Down / Pick up Points are available at the station entrance.
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Wheelchairs AvailableYes
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