Trains from Nelson
to Mortlake
From £60.10
Nelson to Mortlakeby train on average takes 5 hrs 33 mins
Nelson to Mortlake one way only
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Route info - Did you know!
- Trains depart every 30 minutes
- First train leaves Nelson at 05:57
- Last train leaves Nelson at 17:57
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Nelson to Mortlake train times
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Nelson facilities
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Ticket office
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Ticket OfficeNo
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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Station BuffetNo
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ToiletsYes
Toilets are available in the adjacent Bus Interchange.
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Tourist InformationYes
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Rail replacement locations
Pick Up / Drop Off at bus stand 10 in the interchange. (adjacent to the station)
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CCTVNo
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Toilets
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AvailableYes
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Location
Toilets are available in the adjacent Bus Interchange.
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Arrival Screens -
Customer Help PointsNo
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Ticket gatesNo
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Parking
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Contact Details0800 200 6060
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Operator NameCar parking is not operated by Northern Trains
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NameStation Car Park
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Spaces15
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvYes
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Bicycle Facilities
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Spaces14
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ShelteredNo
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CctvYes
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Location
Opposite Car Park
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Annotation
4 cycle lockers and 10 cycle stand parking spaces
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TypeLockers
Stands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible Public Telephones
The highest operating part of the telephone is 1140 mm above floor level.
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Accessible toiletsNo
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Step Free Access
- Category A Station
- Mobility Scooter friendly station
Level access available. Lift to platform.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Mortlake facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Oystercard TopupYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Mortlake ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
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TravelcardZone 3
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Penalty FaresPenalty fares apply for SW
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting RoomNo
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Station BuffetYes
Coffee Shop on platform 1.
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ToiletsYes
Only accessible toilets are available. The National key toilets are located on Platform 2; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
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Accessible toiletsYes
The National key toilets are located on Platform 2; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Post BoxYes
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Rail replacement locations
To Barnes: Mortlake High Street, bus stop A
To Richmond: Mortlake High Street, bus stop B
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CCTVYes
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Toilets
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AvailableYes
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Location
Only accessible toilets are available. The National key toilets are located on Platform 2; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
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Accessible toiletsYes
The National key toilets are located on Platform 2; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Detailshttps://www.southwesternrailway.com/contact-and-help/lost-property
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Open
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Mortlake.
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Information Available From StaffYes - from help point
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Passenger Information SystemsDepartureScreens
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Customer Help PointsYes
Help points are available on all platforms
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Ticket gatesNo
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Parking
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NameMortlake Car Park
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Spaces13
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ChargesOff-peak: £3.60
Per Hour: £1.20
Daily: £7.30
Weekly: £29.10
Monthly: £102.90
Three Monthly: £308.70
Annual: £1,029.00
Saturday: £3.60
Sunday: £3.60
Note:Ring Go Code 77503.
Hourly rate available from 1200 from Ring Go O N L Y.
Bank Holiday £3.60.
Off- Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £10.80.
Blue Badge parking
Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.
Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.
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Number Accessible Spaces1
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Accessible Spaces Note
Parking is chargeable for all vehicles except registered Blue Badge holders.
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Accessible Car Park EquipmentNo
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CctvNo
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Bicycle Facilities
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Spaces132
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ShelteredYes
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CctvYes
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Location
Platform 2
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TypeCompounds
Racks
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Accessibility
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Helpline
0800 5282100
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
The National key toilets are located on Platform 2; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
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Step Free Access
Step-free category B Station - There is step-free access to both platforms.
Interchange is via the stepped footbridge, or step-free via the road level crossing beside the station.
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Wheelchairs AvailableNo
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