Trains from Nelson
to Pilning
Book your tickets
Nelson facilities
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Ticket office
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Ticket OfficeNo
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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Station BuffetNo
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ToiletsYes
Toilets are available in the adjacent Bus Interchange.
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Tourist InformationYes
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Rail replacement locations
Pick Up / Drop Off at bus stand 10 in the interchange. (adjacent to the station)
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CCTVNo
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Toilets
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AvailableYes
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Location
Toilets are available in the adjacent Bus Interchange.
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Arrival Screens -
Customer Help PointsNo
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Ticket gatesNo
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Parking
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Contact Details0800 200 6060
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Operator NameCar parking is not operated by Northern Trains
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NameStation Car Park
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Spaces15
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvYes
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Bicycle Facilities
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Spaces14
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ShelteredNo
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CctvYes
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Location
Opposite Car Park
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Annotation
4 cycle lockers and 10 cycle stand parking spaces
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TypeLockers
Stands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible Public Telephones
The highest operating part of the telephone is 1140 mm above floor level.
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Accessible toiletsNo
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Step Free Access
- Category A Station
- Mobility Scooter friendly station
Level access available. Lift to platform.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Station Message
This station has an extremely sparse service - currently only two trains, on Saturdays only and only in the eastbound direction.
There is no service whatsoever westbound towards Wales. Customers wishing to travel westbound will first need to take either of these two services eastbound and change at Filton Abbey Wood. Customers wishing to alight here travelling from the east will need to travel through to Newport (South Wales) and then travel back.
Alternatively, a much more frequent service is available to and from Patchway or Severn Beach station.
Pilning facilities
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Ticket office
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Ticket OfficeNo
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Smartcard Comments
Smartcard Accepted
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Penalty FaresPenalty fares apply for GW
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomNo
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi FiNo
Find WiFi Hotspots near this station
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Rail replacement locations
Front of the station (served by Taxis only)
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Annotation
Whether you"Öve lost something on one of our trains or at a station, we"Öll do our best to find it for you. Once we"Öve got your details, we"Öll start looking. Although it can take up to a week for things to reach us. Register your lost item here
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Contact Detailshttps://www.nationalrail.co.uk/
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Information Available From StaffYes - from help point
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Customer Help PointsYes
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/BS35 4JT -
Operator NameNone
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NameStation Car Park
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Spaces10
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Number Accessible Spaces0
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Accessible Car Park EquipmentNo
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CctvNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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Accessibility
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Helpline
08001 971 329 or 18001 0800 197 1329 (Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance.
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Staff help available opening hours
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Induction LoopYes
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Accessible Ticket MachinesNo
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Ramp For Train AccessNo
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Accessible Taxis
No
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Accessible toiletsNo
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Step Free Access
Step Free Category A station - This station has step free access to the platform. Only one platform in use.
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Ticket GatesNo
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Impaired Mobility Set DownYes
Set- Down / Pick up Points are available at the station entrance
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Wheelchairs AvailableNo
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