Trains from New Lane
to Brent Cross West
From £68.00
New Lane to Brent Cross Westby train on average takes 4 hrs 22 mins
New Lane to Brent Cross West one way only
Cheapest Advance Single
from £68.00
* Cheapest Advanced Single available when booked 9 weeks in advance
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Route info - Did you know!
- Trains depart every 23 minutes
- First train leaves New Lane at 06:41
- Last train leaves New Lane at 20:13
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New Lane to Brent Cross West train times
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New Lane facilities
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Ticket office
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Ticket OfficeNo
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting RoomNo
no shelter only
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Please use the customer help point for rail replacement services.
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Customer Help PointsNo
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Ticket gatesNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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TypeCompounds
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Accessibility
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Helpline
0808 156 1606
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sat 08:00 to 20:00
Sun 09:00 to 17:00 -
Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Nearest stations with more facilitiesBurscough Bridge
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Accessible toiletsNo
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Step Free Access
- Category B Station
- Please note there are no tactile pavings at this station
Acess to Southport platform : from New Lane level access up a 5 metre ramp. Wigan platform : from New Lane up a 5 metre ramp.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. Street set down only available.
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Brent Cross West facilities
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Ticket office
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Ticket OfficeNo
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Prepurchase CollectionYes
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Ticket MachineYes
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Oystercard TopupYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
For more information on using the Key smartcard, please visit the Key smartcard webpage on the Thameslink website.
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Penalty FaresPenalty fares apply for TL
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting RoomYes
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Station BuffetYes
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ToiletsYes
On platforms 1 and 2
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Accessible toiletsYes
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Baby ChangeNo
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TelephonesNo
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Wi FiNo
There is no WIFI at this station. However, WIFI is available onboard some trains which serve this station. More information about onboard WIFI can be found on the Thameslink website.
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Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/1bnGyZNPeeHTEjJshuDISq/865c9da14a188451a6cc0c65e64d80b8/2024-03_CI_TL_RRB_BCZ_DR.pdf
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CCTVYes
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Toilets
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AvailableYes
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Location
On platforms 1 and 2
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Accessible toiletsYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Annotation
If you have lost something at a Thameslink station or onboard a Thameslink train, please visit the Thameslink Website and use the webform to register your lost item.
Some Thameslink trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
- London North Eastern Railway (LNER)
- Greater Anglia
- Transport for London including London Overground
- Southeastern
- Southern
- South Western Railway (for Wimbledon)
If you have found an item of lost property, please hand it in to a member of staff.
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AvailableYes
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
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Ticket gatesYes
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Bicycle Facilities
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Spaces100
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ShelteredYes
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CctvNo
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Location
Located outside the front of both entrances.
Cycles are left at owners risk. Abandoned cycles may be removed.
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TypeStands
Racks
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Accessibility
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Helpline
If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 058 2844 | Textphone - 0800 138 1018
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Staff help available opening hoursMon-Sun 24h
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Induction LoopNo
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Accessible Ticket MachinesYes
All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
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Ramp For Train AccessYes
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available between the first and last trains of the day.
Alternatively, you can also arrange assistance by:
- Pressing the "œemergency & assisted travel" button on a station Help Point
- Calling our freephone number: 0800 058 2844
- Texting us on 0800 138 1018
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Accessible TaxisNo
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Accessible toiletsYes
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Step Free Access
Category A: This station has step-free access to all platforms.
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Ticket GatesYes
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Impaired Mobility Set DownYes
Station entrance
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Wheelchairs AvailableYes
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.