Trains from New Lane
to Cradley Heath
From £22.00
New Lane to Cradley Heathby train on average takes 2 hrs 58 mins
New Lane to Cradley Heath one way only
Cheapest Advance Single
from £22.00
* Cheapest Advanced Single available when booked 9 weeks in advance
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Route info - Did you know!
- Trains depart every 105 minutes
- First train leaves New Lane at 06:41
- Last train leaves New Lane at 20:13
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New Lane to Cradley Heath train times
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New Lane facilities
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Ticket office
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Ticket OfficeNo
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting RoomNo
no shelter only
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Please use the customer help point for rail replacement services.
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Customer Help PointsNo
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Ticket gatesNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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TypeCompounds
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Accessibility
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Helpline
0808 156 1606
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sat 08:00 to 20:00
Sun 09:00 to 17:00 -
Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Nearest stations with more facilitiesBurscough Bridge
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Accessible toiletsNo
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Step Free Access
- Category B Station
- Please note there are no tactile pavings at this station
Acess to Southport platform : from New Lane level access up a 5 metre ramp. Wigan platform : from New Lane up a 5 metre ramp.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. Street set down only available.
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Cradley Heath facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Penalty FaresPenalty fares apply for LM
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomYes
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Station BuffetNo
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ToiletsNo
The nearest accessible toilets are located in the the Bus Station adjacent to the station and maintained by TfWM.
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Accessible toiletsYes
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Rail replacement vehicles will operate from the bus stop on Forge Lane, in front of the station entrance.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
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CCTVYes
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Toilets
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Accessible toiletsYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Detailshttps://www.nationalrail.co.uk/
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AvailableNo
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Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
On both platforms
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
Operator NameTransport for West Midlands
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NameStation Car Park
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Spaces255
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ChargesFree
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Number Accessible Spaces12
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Accessible Spaces Note
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces26
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ShelteredNo
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CctvYes
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TypeStands
Lockers
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Accessibility
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Helpline
0800 0248998
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
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Staff help available opening hoursMon-Fri 06:00 to 20:00
Sat 07:00 to 20:00
Sun 09:15 to 18:00 -
Induction LoopYes
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Accessible Ticket MachinesNo
A Ticket Vending Machine is available in the Booking Hall.
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Height Adjusted Ticket Office CounterYes
An accessible ticket counter has now been installed at Cradley Heath.
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Ramp For Train AccessYes
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Accessible Taxis
Accessible taxis are not available
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Accessible Public Telephones
Public telephones are not accessible
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Accessible toiletsYes
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Step Free Access
This station has been classified as a step-free access category B1 station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.