Trains from New Lane
to Crystal Palace
From £63.50
New Lane to Crystal Palaceby train on average takes 4 hrs 53 mins
New Lane to Crystal Palace one way only
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Route info - Did you know!
- Trains depart every 23 minutes
- First train leaves New Lane at 06:41
- Last train leaves New Lane at 18:14
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New Lane to Crystal Palace train times
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New Lane facilities
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Ticket office
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Ticket OfficeNo
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting RoomNo
no shelter only
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Please use the customer help point for rail replacement services.
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Customer Help PointsNo
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Ticket gatesNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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TypeCompounds
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Accessibility
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Helpline
0808 156 1606
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sat 08:00 to 20:00
Sun 09:00 to 17:00 -
Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Nearest stations with more facilitiesBurscough Bridge
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Accessible toiletsNo
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Step Free Access
- Category B Station
- Please note there are no tactile pavings at this station
Acess to Southport platform : from New Lane level access up a 5 metre ramp. Wigan platform : from New Lane up a 5 metre ramp.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. Street set down only available.
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Station Message
The lifts are out of order between platform 1 and the entrance / exit at Crystal Palace station.
Crystal Palace facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Oystercard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard IssuedNo
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Smartcard ValidatorNo
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TravelcardZone 3/4
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Penalty FaresPenalty fares apply for LO
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
Waiting room on Platform 1/2
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Station BuffetYes
In ticket hall and on platform 1
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ToiletsYes
Disabled toilet beyond gateline in ticket hall Other toilets on Platform 1
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Accessible toiletsNo
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Baby ChangeYes
Female toilets
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TelephonesNo
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Wi Fi
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ShopsYes
Passport Photo Booth
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Rail replacement locations
Use bus stop M in Anerley Hill for buses towards Beckenham Junction, East Croydon, Norwood Junction, Sutton and West Croydon
Use bus stop P in Anerley Hill for buses towards Balham, New Cross Gate, Tulse Hill and London Bridge
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CCTVYes
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Toilets
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AvailableYes
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Location
Disabled toilet beyond gateline in ticket hall Other toilets on Platform 1
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Accessible toiletsNo
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Detailshttps://www.nationalrail.co.uk/
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AvailableYes
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Information Available From StaffYes - from ticket office
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Information Services Open
Customer service staff are available from start until end of service, 7 days a week
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
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Ticket gatesYes
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
NameStation Car Park
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Spaces13
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ChargesDaily: £5.20
Weekly: £21.50
Monthly: £82.00
Annual: £730.00 -
Number Accessible Spaces1
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces20
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ShelteredYes
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CctvYes
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Location
Outside the station entrance
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TypeStands
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Accessibility
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Helpline
0343 222 1234
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible Taxis
If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com
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Accessible toiletsNo
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Step Free Access
Accessibility category A. This station has step-free access to all platforms
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Ticket GatesYes
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Impaired Mobility Set DownYes
In Car Park
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