Trains from New Lane
to Woolwich Arsenal
From £68.00
New Lane to Woolwich Arsenalby train on average takes 4 hrs 37 mins
New Lane to Woolwich Arsenal one way only
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Route info - Did you know!
- Trains depart every 23 minutes
- First train leaves New Lane at 06:41
- Last train leaves New Lane at 20:13
Book your tickets
New Lane to Woolwich Arsenal train times
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New Lane facilities
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Ticket office
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Ticket OfficeNo
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting RoomNo
no shelter only
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Please use the customer help point for rail replacement services.
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Customer Help PointsNo
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Ticket gatesNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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TypeCompounds
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Accessibility
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Helpline
0808 156 1606
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sat 08:00 to 20:00
Sun 09:00 to 17:00 -
Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Nearest stations with more facilitiesBurscough Bridge
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Accessible toiletsNo
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Step Free Access
- Category B Station
- Please note there are no tactile pavings at this station
Acess to Southport platform : from New Lane level access up a 5 metre ramp. Wigan platform : from New Lane up a 5 metre ramp.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. Street set down only available.
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Woolwich Arsenal facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Oystercard TopupYes
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Oyster Comments
Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self service ticket machine
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
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TravelcardZone 4
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Penalty FaresPenalty fares apply for SE
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomYes
Heated waiting room on Platform 1
Only available when staff present
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Station BuffetYes
Coffee shop and Selecta vending machines
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ToiletsYes
Platform 1- Available during staffing hours
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Accessible toiletsYes
Platform 1- Available during staffing hours. This toilet is stoma friendly.
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Baby ChangeYes
Platform 1- Available during staffing hours
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TelephonesYes
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Wi Fi
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Atm MachineYes
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ShopsYes
dry cleaner
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Rail replacement locations
- Towards Charlton: Bus stop H on Woolwich New Road (what 3 words: party.varieties.added).
- Towards Dartford: "Л"Л"Л"Л"Л"Л"ЛBus stop G on Vincent Road (what 3 words: speeds.cliff.method).
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CCTVYes
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Toilets
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AvailableYes
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Location
Platform 1- Available during staffing hours
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Accessible toiletsYes
Platform 1- Available during staffing hours. This toilet is stoma friendly.
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/0345 322 7021 -
AvailableYes
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Operator NameSoutheastern Customer Services
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Information Available From StaffYes - from help point
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Information Services Open
Train running Information and advice on how to get assistance available through the Help Point.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
On platform
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Ticket gatesYes
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Parking
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Contact Details
From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50
Email Address: [email protected]
Url: https://www.nationalrail.co.uk/0330 333 9232 -
Operator NameAPCOA Parking
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NameStation Car Park
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Spaces110
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ChargesOff-peak: £6.20
Daily: £6.80
Weekly: £30.10
Monthly: £113.40
Three Monthly: £337.30
Six Monthly: £665.00
Annual: £1,170.00
Saturday: £5.10
Sunday: £3.50
Note:From 1st June - new off peak evening rate (after 18:00) - £1.50
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Number Accessible Spaces5
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Accessible Spaces Note
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
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Accessible Car Park EquipmentNo
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CctvYes
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Bicycle Facilities
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Spaces8
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ShelteredNo
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CctvNo
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Annotation
You may leave your cycle in the rack provided however you do so at your own risk.
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TypeStands
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Accessibility
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Helpline
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Sun 24h
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Induction LoopYes
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Accessible Ticket MachinesYes
in booking hall
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Height Adjusted Ticket Office CounterYes
Counters can be raised or lowered to suit all customers
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Ramp For Train AccessYes
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Accessible Taxis
Accessible taxis (Black cabs) are available from the taxi rank.
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Accessible Public Telephones
Public telephones are not wheelchair accessible
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Accessible toiletsYes
Platform 1- Available during staffing hours. This toilet is stoma friendly.
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Step Free Access
Category A. This station has step free access to all platforms - Step free access to both platforms via lifts from the DLR station. Stepped access to both platforms via booking hall and station overbridge. Step free access from Car Park to Platform 1 via side gate with call device.
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Ticket GatesYes
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Impaired Mobility Set DownYes
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Wheelchairs AvailableYes
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