Trains from New Pudsey
to Allens West
Book your tickets
New Pudsey facilities
-
Ticket office
-
Ticket OfficeYes
-
Prepurchase CollectionYes
-
Ticket MachineYes
-
Smartcard IssuedYes
-
Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
-
Smartcard Comments
More information at www.northernrailway.co.uk/smart
-
Penalty FaresPenalty fares apply for Northern
-
-
Facilities
-
Car ParkYes
-
Seated AreaYes
-
Waiting RoomNo
Waiting area in booking office and indoor shelters on both platforms which are open during booking office hours.
-
Station BuffetNo
-
ToiletsYes
The toilets are available when the station is staffed
-
Accessible toiletsNo
-
Baby ChangeNo
-
TelephonesYes
-
Wi Fi
-
Rail replacement locations
Pick Up / Drop Off at the junction of slip road and Owlcotes Lane 100 yards from station
-
CCTVYes
-
-
Toilets
-
AvailableYes
-
Location
The toilets are available when the station is staffed
-
Accessible toiletsNo
-
-
Staffing and customer services
-
Staffing LevelFull time
-
Lost propertyYes
-
Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
-
Information Available From StaffIf the station is not staffed please use our helpline 08002006060
-
Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
-
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
-
Ticket gatesNo
-
-
Parking
-
Contact Details0800 200 6060
-
Operator NameNorthern
-
NameStation Car Park
-
Spaces271
-
ChargesFree
-
Number Accessible Spaces10
-
Accessible Spaces Note
The station car park has a vehicle height barrier - 6 feet 10 inches (2.1 metres) in height.
-
Accessible Car Park EquipmentYes
-
CctvNo
-
-
Bicycle Facilities
-
Spaces11
-
ShelteredNo
-
CctvYes
-
Location
Within car park
-
Annotation
5 lockers and 6 cycle stands
-
TypeLockers
Stands
-
-
Accessibility
-
Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
-
Staff help available opening hoursMon-Sat 05:50 to 18:20
-
Induction LoopYes
-
Accessible Ticket MachinesYes
Accepts Cash & Cards
-
Height Adjusted Ticket Office CounterNo
staff will come out of the office to assist
-
Ramp For Train AccessYes
-
Accessible toiletsNo
-
Step Free Access
- Category A Station
- Scooter Friendly Station
The booking office is situated on platform 1. There is a level access to both platforms via a ramped footbridge.
To find our more about travelling around this station, please see the 360 map click here
-
Ticket GatesNo
-
Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
-
Allens West facilities
-
Ticket office
-
Ticket OfficeYes
-
Ticket MachineYes
-
Smartcard IssuedYes
-
Smartcard TopupYes
-
Smartcard ValidatorNo
-
Smartcard Comments
More information at www.northernrailway.co.uk/smart
-
Penalty FaresPenalty fares apply for Northern
-
-
Facilities
-
Car ParkNo
-
Seated AreaYes
-
Waiting RoomNo
There are no waiting rooms provided at the station. Shelters are provided on both platforms.
-
Station BuffetNo
-
ToiletsNo
-
Accessible toiletsNo
-
Baby ChangeNo
-
TelephonesYes
-
Wi Fi
-
Rail replacement locations
Pick Up/Drop Off adjacent to Level Crossing
-
CCTVYes
-
-
Toilets
-
Accessible toiletsNo
-
-
Staffing and customer services
-
Staffing Levelunstaffed
-
Lost propertyYes
-
Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
-
Information Available From StaffIf the station is not staffed please use our helpline 08002006060
-
Information Services Open
Information available from Help Point 24/7.
-
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Platform 1
-
Ticket gatesNo
-
-
Bicycle Facilities
-
Spaces8
-
ShelteredNo
-
CctvYes
-
Location
Ramp Platform 2
-
Annotation
4 cycle lockers and 4 stand spaces. Stands and lockers are available. Stands are free of charge but lockers must be hired for a minimum period of 4 weeks. Cost: 4 weeks = £4.00, 6 months = £26.00, 12 months = £52.00, all with a returnable deposit of £15.00. For further information, please contact Stockton Borough council on 01642 528499.
-
TypeLockers
Stands
-
-
Accessibility
-
Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
-
Staff Help AvailableNo
-
Induction LoopYes
-
Accessible Ticket MachinesNo
-
Ramp For Train AccessYes
-
Nearest stations with more facilitiesEaglescliffe
-
Accessible toiletsNo
-
Step Free Access
- Category B Station
- Station is unstaffed
However no access problems for disabled or wheelchair users. Access to the platforms is via Durham Lane and a level crossing, which is step free. Step free access from car park to station entrance.
To find our more about travelling around this station, please see the 360 map click here
-
Ticket GatesNo
-
Impaired Mobility Set DownYes
Step free access from car park to station entrance
-
Wheelchairs AvailableNo
-
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.