Trains from New Pudsey
to Cwmbran
Book your tickets
New Pudsey facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomNo
Waiting area in booking office and indoor shelters on both platforms which are open during booking office hours.
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Station BuffetNo
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ToiletsYes
The toilets are available when the station is staffed
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the junction of slip road and Owlcotes Lane 100 yards from station
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are available when the station is staffed
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
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Ticket gatesNo
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces271
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ChargesFree
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Number Accessible Spaces10
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Accessible Spaces Note
The station car park has a vehicle height barrier - 6 feet 10 inches (2.1 metres) in height.
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces11
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ShelteredNo
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CctvYes
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Location
Within car park
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Annotation
5 lockers and 6 cycle stands
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TypeLockers
Stands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 05:50 to 18:20
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Induction LoopYes
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Accessible Ticket MachinesYes
Accepts Cash & Cards
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Height Adjusted Ticket Office CounterNo
staff will come out of the office to assist
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
- Category A Station
- Scooter Friendly Station
The booking office is situated on platform 1. There is a level access to both platforms via a ramped footbridge.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Cwmbran facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedNo
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Smartcard ValidatorYes
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Penalty FaresPenalty fares apply for AW
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Facilities
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Car ParkYes
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Seated AreaYes
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Station BuffetYes
Caf├й
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ToiletsYes
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Accessible toiletsYes
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Baby ChangeYes
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TelephonesNo
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Wi Fi
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Post BoxNo
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Atm MachineNo
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ShopsNo
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Rail replacement locations
The rail replacement bus stop is in the station car park.
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CCTVYes
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Toilets
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AvailableYes
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Accessible toiletsYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
AvailableYes
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Operator Name
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Information Available From StaffYes - from ticket office
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsNo
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Ticket gatesNo
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Parking
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Contact Details
Url: https://tfw.wales -
Operator NameTransport for Wales
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NameCwmbran Station Car Park
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Spaces76
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ChargesFree
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Number Accessible Spaces2
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Accessible Car Park EquipmentYes
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CctvYes
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Bicycle Facilities
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Spaces8
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ShelteredNo
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CctvYes
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Location
Sheffield stands are available in two locations adjacent to the station building.
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TypeStands
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
Assistance will be provided by the Conductor on the train outside of ticket office hours.
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Staff help available opening hoursMon-Fri 06:40 to 18:00
Sat 08:00 to 18:00 -
Induction LoopYes
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Accessible Ticket MachinesYes
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines are touchscreen.
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisYes
Outside the station.
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Accessible Public TelephonesNo
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Nearest stations with more facilitiesNewport (South Wales)
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Accessible toiletsYes
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Step Free Access
Category B2.
Platform 1 (to Cardiff) is accessible via a ramped path with handrails from Edlogan Way.
Step free access is available to Platform 2 (to Hereford) is accessible from the station car park.
A footbridge connects the platforms.
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Ticket GatesNo
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Impaired Mobility Set DownYes
Set down and pick up in the station car park, adjacent to the station building.
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Wheelchairs AvailableYes
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