Trains from New Pudsey
to Dorridge
Book your tickets
New Pudsey facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomNo
Waiting area in booking office and indoor shelters on both platforms which are open during booking office hours.
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Station BuffetNo
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ToiletsYes
The toilets are available when the station is staffed
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the junction of slip road and Owlcotes Lane 100 yards from station
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are available when the station is staffed
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
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Ticket gatesNo
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces271
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ChargesFree
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Number Accessible Spaces10
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Accessible Spaces Note
The station car park has a vehicle height barrier - 6 feet 10 inches (2.1 metres) in height.
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces11
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ShelteredNo
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CctvYes
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Location
Within car park
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Annotation
5 lockers and 6 cycle stands
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TypeLockers
Stands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 05:50 to 18:20
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Induction LoopYes
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Accessible Ticket MachinesYes
Accepts Cash & Cards
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Height Adjusted Ticket Office CounterNo
staff will come out of the office to assist
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
- Category A Station
- Scooter Friendly Station
The booking office is situated on platform 1. There is a level access to both platforms via a ramped footbridge.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Station Message
The ladies toilets are out of order at Dorridge station.
Dorridge facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorNo
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Smartcard Comments
Chiltern Railways Smartcards can be obtained from www.chilternrailways.co.uk/smart
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Penalty FaresTrain Operator: CH
Url: https://www.chilternrailways.co.uk/customer-service/penalty-fares
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Facilities
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Car ParkYes
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Seated AreaYes
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Station BuffetYes
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ToiletsYes
Accessible toilets on platforms 1
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi FiYes
Find WiFi Hotspots around Dorridge station
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Rail replacement locations
Rail replacement bus services depart from the front of the station on Station Approach Road.
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CCTVYes
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Toilets
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AvailableYes
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Location
Accessible toilets on platforms 1
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Accessible toiletsNo
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Wifi
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Annotation
Find WiFi Hotspots around Dorridge station
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Detailshttps://www.nationalrail.co.uk/
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AvailableYes
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.solihull.gov.uk/ Parking0121 704 6111B93 8JA -
Operator NameSolihull Metropolitan Bourough Council
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Name'Long Stay' car park (behind petrol station)
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Spaces104
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ChargesFree
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Number Accessible Spaces5
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Accessible Spaces Note
Accessible parking bays are located at the side of the main station building.
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces30
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ShelteredYes
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CctvYes
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Location
next to the waiting room on Platform 1
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Annotation
.
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TypeStands
Lockers
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Accessibility
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Helpline
0800 0924260
https://www.nationalrail.co.uk/ -
Staff Help Available
Passenger Assistance Meeting Point is in the booking office.
If you are travelling on the last train to Birmingham Moor Street which departs Dorridge at 00:21, please proceed to the platform as the assistance will be provided by the Train Manager on-board.
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Staff help available opening hoursMon-Fri 05:35 to 00:09
Sat 06:20 to 00:08
Sun 09:20 to 23:51 -
Induction LoopYes
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Accessible Ticket MachinesYes
On Platform One (London direction).
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Height Adjusted Ticket Office CounterNo
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Ramp For Train AccessYes
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Accessible Taxis
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
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Accessible Public Telephones
none
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Nearest stations with more facilitiesSolihull
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Accessible toiletsNo
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Step Free Access
Step Free Access Category A. Step free access to platforms via lifts.
Please note that wheelchair / ramp assisance is not possible for Northbound through trains that use platform 2. Customers who need to book wheelchair assistance to / from the Northbound through platform will be offered a taxi to the next suitable station (or another appropriate routing) when booking assistance.
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Ticket GatesNo
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Impaired Mobility Set DownYes
Marked taxi stopping bay
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Wheelchairs AvailableNo
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.