Trains from Newcastle Train Station
to Pelaw Tyne & Wear Metro
Newcastle Train Station to Pelaw Tyne & Wear Metroby train on average takes 0 hrs 11 mins
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Route info - Did you know!
- Trains depart every 10 minutes
- First train leaves Newcastle Train Station at 05:11
- Last train leaves Newcastle Train Station at 23:16
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Newcastle to Pelaw Tyne & Wear Metro train times
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Newcastle Train Station facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Penalty FaresPenalty fares apply for GR
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Facilities
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Car ParkYes
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First Class Lounge
Located
South end of Platform 3
Opening hours
Monday - Friday 06:15 - 20:00 Saturday 06:15 - 17:00 Sunday 09:00 - 20:00
Located
South end of Platform 3
Assistance dogs and other well behaved dogs on leads will be permitted in all LNER First Class Lounges
Tickets Accepted
- Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train
- Any First Class Open ticket valid for travel on the LNER route
- LNER First Advance (routed LNER/LNER & connections)
- LNER First Class Reader Offer (routed LNER/LNER & connections)
- LNER Self Print First Class Upgrade voucher (routed LNER/LNER & connections)
- Inclusive Tour Tickets
- Weekend First
Restricted tickets
- All First Class tickets valid only on other train operators, including Caledonian Sleepers
Facilities
Toilets / Meeting rooms, TV, newspapers
Refreshments
Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits
Wi-Fi
Yes
Showers
No
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Seated AreaYes
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Waiting Room
This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Waiting Room opening hours are at all times that the station is open
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TrolleysYes
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Station BuffetYes
Coffee shop Food vending machine Public House/Bar Food outlet (Seating available)
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ToiletsYes
The toilets are located on Platform 3, Platform 4 and Platform 12. The National key toilets are located on Platforms 3 and 4, and a changing places toilet is available on Platform 12; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Point (located on the Main Concourse), Station Management Centre (located on the Main Concourse) or from station staff on Platform 3/4. Toilet opening hours are at all times that the station is open.
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Accessible toiletsYes
The National key toilets are located on Platforms 3 and 4, and a changing places toilet is available on Platform 12; these toilets are operated by a radar key. A radar key is available from the Customer Information Point (located on the Main Concourse), Station Management Centre (located on the Main Concourse) or from station staff on Platforms 3/4.
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Baby ChangeYes
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TelephonesYes
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Wi Fi
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Post BoxYes
Outside the station
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Atm MachineYes
In the Main Square next to Boots
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ShopsYes
WH Smith, Boots, Sainsbury, Costa, Cafe Nero, Pumpkin Cafe, AMT Coffee,.Greggs, Centurion,Destination 1850 and M&S
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Rail replacement locations
Rail Replacement Coaches leave from the front of the station.
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located on Platform 3, Platform 4 and Platform 12. The National key toilets are located on Platforms 3 and 4, and a changing places toilet is available on Platform 12; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Point (located on the Main Concourse), Station Management Centre (located on the Main Concourse) or from station staff on Platform 3/4. Toilet opening hours are at all times that the station is open.
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Accessible toiletsYes
The National key toilets are located on Platforms 3 and 4, and a changing places toilet is available on Platform 12; these toilets are operated by a radar key. A radar key is available from the Customer Information Point (located on the Main Concourse), Station Management Centre (located on the Main Concourse) or from station staff on Platforms 3/4.
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/01163663587 -
Information Available From StaffYes - from information point
Yes - from ticket office -
Information Services Open
Information available from Travel Centre at these times .
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
Customer Information Point on Main Concourse. Open 08:30 till 18:30 Monday to Saturday, 09:30 till 18:30 Sunday
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Ticket gatesYes
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Parking
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Car Park 1
Notes
Operator Name: London North Eastern Railway
Name: Long Stay Car Park
Spaces: 454
Number Accessible Spaces: 17
Accessible Spaces Note:Parking is chargeable for all vehicles. Weekday Off Peak rates are applied from 10:00.
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 04:00 to 23:00Charges
Off-peak: £8.00
Daily: £20.00
Weekly: £78.00
Monthly: £253.50
Annual: £2,145.00
Saturday: £8.00
Sunday: £8.00
Note:Short Stay 30-60 mins £3.50
Short Stay 61-120 mins - £6.50
Going away for a long weekend? Park from 10:00 on Friday until 23:59 on Monday for just £15.
Simply purchase your ticket at the car park on the day.
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Car Park 2
Notes
Operator Name: London North Eastern Railway
Name: Short stay
Spaces: 27
Number Accessible Spaces: 3
Accessible Spaces Note:The short stay car park has 20 normal spaces 3 accessible spaces 4 drop off/ pick up and 4 motorcycle spaces
Accessible Car Park Equipment: No
Accessible Car Park Equipment Note:Short Stay Car Park, first twenty minutes free of charge.
Cctv: YesWebsite
https://www.nationalrail.co.uk/Charges
Per Hour: £3.50
Note:Short stay 21-60 mins - £3.50
Short stay 61-120 mins - £6.50
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Bicycle Facilities
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Spaces122
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ShelteredYes
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CctvYes
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Location
Platform 12 at the south end of the station and outside the Station Management Centre at the north end of the station.
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Annotation
28 stands accommodating 56 cycles
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TypeStands
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Accessibility
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Helpline
03457 225 225 or 18001 03457 225 225 (Text relay service)
https://www.nationalrail.co.uk/ -
Staff Help Available
When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
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Staff help available opening hoursMon-Fri 04:00 to 00:15
Sat 04:00 to 23:30
Sun 07:00 to 00:15 -
Induction LoopYes
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Accessible Ticket MachinesYes
Accessible machine are located on the main concourse
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Height Adjusted Ticket Office CounterYes
Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible Public Telephones
Platform 3
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Accessible toiletsYes
The National key toilets are located on Platforms 3 and 4, and a changing places toilet is available on Platform 12; these toilets are operated by a radar key. A radar key is available from the Customer Information Point (located on the Main Concourse), Station Management Centre (located on the Main Concourse) or from station staff on Platforms 3/4.
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Step Free Access
Please note that although this station is classified step-free, the bridge between the platforms is quite steep. Lifts are available using a subway but only to platforms 1-4 and platforms 9-12. Staff are available to assist using the footbridge.
This station is a category B2 station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.
Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.
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Ticket GatesYes
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Impaired Mobility Set DownYes
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Wheelchairs AvailableYes
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First Class lounge
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Details
Located
South end of Platform 3
Opening hours
Monday - Friday 06:15 - 20:00 Saturday 06:15 - 17:00 Sunday 09:00 - 20:00
Located
South end of Platform 3
Assistance dogs and other well behaved dogs on leads will be permitted in all LNER First Class Lounges
Tickets Accepted
- Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train
- Any First Class Open ticket valid for travel on the LNER route
- LNER First Advance (routed LNER/LNER & connections)
- LNER First Class Reader Offer (routed LNER/LNER & connections)
- LNER Self Print First Class Upgrade voucher (routed LNER/LNER & connections)
- Inclusive Tour Tickets
- Weekend First
Restricted tickets
- All First Class tickets valid only on other train operators, including Caledonian Sleepers
Facilities
Toilets / Meeting rooms, TV, newspapers
Refreshments
Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits
Wi-Fi
Yes
Showers
No
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Pelaw Tyne & Wear Metro facilities
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Ticket office
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Ticket OfficeNo
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Prepurchase CollectionNo
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Ticket MachineNo
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Oyster Pre PayNo
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Oyster ValidatorNo
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Facilities
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Car ParkYes
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First Class LoungeNo
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Seated AreaNo
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Waiting RoomNo
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TrolleysNo
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Station BuffetNo
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ToiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi FiNo
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Web KioskNo
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Post BoxNo
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Tourist Information OfficeNo
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Atm MachineNo
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Bureau De ChangeNo
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ShopsNo
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Rail replacement locations-
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Staffing and customer services
-
Lost propertyYes
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AvailableNo
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Ticket gatesNo
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Parking
-
Contact Details
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Spaces0
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Streamline your journey and get tickets straight to your phone. Making your journey contact-free.