Trains from Newton Aycliffe
to Abergavenny
Book your tickets
Newton Aycliffe facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting RoomNo
There are no waiting rooms provided at the station. Shelters are provided on both platforms.
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Pick Up / Drop off at station front layby
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
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Ticket gatesNo
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces16
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces2
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ShelteredNo
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CctvYes
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Location
Platform 2
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
- Category B Station
Ramped access to SLB platform. Access to BIA platform is normally via a stepped footbridge - ramped access can be achieved by using road but it is a long way. Kerb from car park to station entrance
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Ticket GatesNo
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Impaired Mobility Set DownNo
Kerb from car park to station entrance
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Wheelchairs AvailableNo
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Abergavenny facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedNo
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Smartcard ValidatorYes
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Smartcard Comments
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
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Penalty FaresTrain Operator: AW
Url: https://tfwrail.wales/about-us/policies-and-reports/revenue-protection-policy
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Facilities
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Car ParkYes
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Seated AreaYes
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Station BuffetYes
The Whistle Stop Caf├й is located in the main station building to the left of the main entrance and ticket office. Access is also available from the northbound platform. Opening hours will be detailed on the cafe door.
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ToiletsYes
The toilets are located on Platform 1. The National key toilets are located within the station caf├й; these toilets are operated by a radar key.
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Accessible toiletsYes
The National key toilets are located within the station caf├й; these toilets are operated by a radar key.
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Baby ChangeYes
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TelephonesNo
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Wi Fi
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Post BoxNo
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Atm MachineNo
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ShopsNo
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Rail replacement locations
The rail replacement bus stop is near the Great Western Hotel.
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located on Platform 1. The National key toilets are located within the station caf├й; these toilets are operated by a radar key.
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Accessible toiletsYes
The National key toilets are located within the station caf├й; these toilets are operated by a radar key.
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
AvailableYes
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Operator Name
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Information Available From StaffYes - from ticket office
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.apcoa.co.uk/tfwr -
Operator NameAPCOA
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NameStation Car Park
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Spaces74
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Number Accessible Spaces8
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Accessible Car Park EquipmentYes
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CctvYes
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Bicycle Facilities
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Spaces20
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ShelteredYes
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CctvYes
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Location
Two tier cycle racks providing space for up to 20 bicycles are located in a shelter to the north of the station building, adjacent to the wall onto the platform. A bicycle pump and repair station is also provided.
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TypeRacks
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
The ticket machine(s) take cash, and major debit and credit cards. They have touchscreen controls.
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible Public TelephonesNo
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Nearest stations with more facilitiesHerefordNewport (South Wales)
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Accessible toiletsYes
The National key toilets are located within the station caf├й; these toilets are operated by a radar key.
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Step Free Access
Category B3.
Platform 1 for services to Hereford is fully accessible.
Supervised access to the southbound platform via a crossing with assistance from Booking Office staff during opening hours and from traincrew when it is closed.
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Ticket GatesNo
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Impaired Mobility Set DownYes
In front of the station entrance.
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Wheelchairs AvailableYes
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.