Trains from Newton Aycliffe
to Brookwood
Book your tickets
Newton Aycliffe facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting RoomNo
There are no waiting rooms provided at the station. Shelters are provided on both platforms.
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Pick Up / Drop off at station front layby
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
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Ticket gatesNo
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces16
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces2
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ShelteredNo
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CctvYes
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Location
Platform 2
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
- Category B Station
Ramped access to SLB platform. Access to BIA platform is normally via a stepped footbridge - ramped access can be achieved by using road but it is a long way. Kerb from car park to station entrance
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Ticket GatesNo
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Impaired Mobility Set DownNo
Kerb from car park to station entrance
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Wheelchairs AvailableNo
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Brookwood facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Brookwood ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
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Penalty FaresPenalty fares apply for SW
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
Platform 1.
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Station BuffetYes
A newsagent on approach to the building.
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ToiletsYes
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
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Accessible toiletsYes
The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only open during Ticket Office opening hours.
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Baby ChangeYes
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TelephonesNo
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Wi Fi
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Rail replacement locations
Station forecourt off Connaught Road (A324)
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
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Accessible toiletsYes
The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only open during Ticket Office opening hours.
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Detailshttps://www.southwesternrailway.com/contact-and-help/lost-property
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Open
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Brookwood.
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Information Available From StaffYes - from information point
Yes - from ticket office -
Passenger Information SystemsDepartureScreens
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Customer Help PointsYes
Customer Help points are located on every platform
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Ticket gatesYes
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Parking
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Car Park 1
Notes
Name: Brookwood Car Park
Spaces: 460
Number Accessible Spaces: 5
Accessible Spaces Note:Parking is chargeable for all vehicles except registered Blue Badge holders.
Accessible Car Park Equipment: No
Cctv: YesCharges
Off-peak: £4.90
Per Hour: £1.60
Daily: £9.80
Weekly: £39.10
Monthly: £137.90
Three Monthly: £413.70
Annual: £1,379.00
Saturday: £4.90
Sunday: £4.90
Note:RingGo Code 77480.
Hourly rate available from 1200 from RingGo ONLY.
Bank Holiday £4.90.
Off-Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £14.70.
Blue Badge parking
Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.
Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.
Register for Complimentary Blue Badge Parking.
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Car Park 2
Notes
Name: Brookwood Marked Bays
Number Accessible Spaces: 0
Accessible Car Park Equipment: No
Cctv: NoCharges
Off-peak: £6.40
Daily: £12.80
Saturday: £6.40
Sunday: £6.40
Note:RingGo Code 77490.
Hourly rate available from 1200 from RingGo ONLY.
Bank Holiday £6.40.
Off Peak from 1200 Monday to Friday.
Weekend ticket available from 0001 Friday until 0359 Tuesday £19.20.
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Bicycle Facilities
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Spaces294
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ShelteredYes
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CctvYes
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Location
A sheltered compound, to the right of the main building.
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Annotation
A New cycle hub includes 24 hour access, full CCTV coverage and maintenance tools.
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TypeCompounds
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Accessibility
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Helpline
0800 5282100
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Ramp For Train AccessYes
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Accessible TaxisNo
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Nearest stations with more facilitiesWoking
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Accessible toiletsYes
The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only open during Ticket Office opening hours.
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Step Free Access
Step-free category B3 station. Ramp at up to 1:7 gradient to Platform 1 (for trains towards London). Steps to Platform 2 (for trains towards Basingstoke/ Alton).
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Ticket GatesYes
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Impaired Mobility Set DownNo
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Wheelchairs AvailableNo
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