Newton Aycliffe to Chadwell Heath Train Tickets & Timetables

Newton Aycliffe to Chadwell Heath

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Newton Aycliffe facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  Yes
- Smartcard Topup
  
  Yes
- Smartcard Validator
  
  No
- Smartcard Comments
  
  More information at www.northernrailway.co.uk/smart
- Penalty Fares
  
  Penalty fares apply for Northern
Facilities
- Car Park
  
  Yes
- Seated Area
  
  No
- Waiting Room
  
  No
  
  There are no waiting rooms provided at the station. Shelters are provided on both platforms.
- Station Buffet
  
  No
- Toilets
  
  No
- Accessible toilets
  
  No
- Baby Change
  
  No
- Telephones
  
  No
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Newton Aycliffe station
- Rail replacement locations
  
  Pick Up / Drop off at station front layby
- CCTV
  
  No
Toilets
- Accessible toilets
  
  No
Staffing and customer services
- Staffing Level
  
  unstaffed
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  08002006060
- Open
  
  Open 0700-2200 7 days per week
- Information Available From Staff
  
  If the station is not staffed please use our helpline 08002006060
- Information Services Open
  
  Information available 24/7 through the customer experience centre 0800 200 6060
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  
  No
- Ticket gates
  
  No
Parking
- Contact Details
  
  Email Address: [email protected]
  Url: https://www.nationalrail.co.uk/
  
  0800 200 6060
- Operator Name
  
  Northern
- Name
  
  Station Car Park
- Spaces
  
  16
- Charges
  
  Free
- Number Accessible Spaces
  
  0
- Accessible Car Park Equipment
  
  Yes
- Cctv
  
  No
Bicycle Facilities
- Spaces
  
  2
- Sheltered
  
  No
- Cctv
  
  Yes
- Location
  
  Platform 2
- Type
  
  Stands
Accessibility
- Helpline
  
  0800 138 5560 text relay 18001 0800 138 5560
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 24h
- Staff Help Available
  
  No
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
- Ramp For Train Access
  
  Yes
- Accessible toilets
  
  No
- Step Free Access
  - Category B Station
  Ramped access to SLB platform. Access to BIA platform is normally via a stepped footbridge - ramped access can be achieved by using road but it is a long way. Kerb from car park to station entrance
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  No
  
  Kerb from car park to station entrance
- Wheelchairs Available
  
  No

Chadwell Heath facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
  
  Yes
- Oystercard Topup
  
  Yes
- Oyster Comments
  
  Oyster cards can only be purchased at the ticket machine.
  Zone 5
- Smartcard Issued
  
  No
- Smartcard Validator
  
  No
- Smartcard Comments
  
  Travelling with Contactless is available
- Travelcard
  
  Zone 5
- Penalty Fares
  
  Penalty fares apply for LE
Facilities
- Car Park
  
  No
- Seated Area
  
  Yes
  
  Waiting Room located Platform 3
  Waiting Shelters located on both Platform 3&4
  Some covered seats available under canopy on Platform 3
- Waiting Room
  Yes
  - An accessible waiting room with automatic door opening is located on Platform 3.
  - The waiting room is open from first train to last train
- Station Buffet
  
  No
- Toilets
  
  Yes
  
  Ticket Hall
- Accessible toilets
  
  Yes
  
  An accessible toilet is located inside the Ticket Hall.
- Baby Change
  
  No
- Telephones
  
  No
- Wi Fi
  
  No
- Atm Machine
  
  No
- Rail replacement locations
  
  https://assets.nationalrail.co.uk/e8xgegruud3g/b5Xhaocf6nSK44qCVzIhT/d83fc9b9c612f11ca3405651f9d5f4d5/DR_H_Chadwell_Heath_CRL-064_CRL-065.pdf
- CCTV
  
  Yes
Toilets
- Annotation
  
  This toilet is accessible with a radar key.
- Available
  
  Yes
- Location
  
  Ticket Hall
- Accessible toilets
  
  Yes
  
  An accessible toilet is located inside the Ticket Hall.
Staffing and customer services
- Staffing Level
  
  Full time
- Lost property
  
  Yes
- Contact Details
  
  https://www.nationalrail.co.uk/
- Available
  
  Yes
- Operator Name
  
  TfL Lost property
- Information Available From Staff
  
  Yes - from help point
  Yes - from ticket office
- Information Services Open
  
  Staffed from first train until last.
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  
  Yes
  
  Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
- Ticket gates
  
  Yes
Bicycle Facilities
- Spaces
  
  0
- Sheltered
  
  Yes
- Cctv
  
  Yes
- Location
  
  Cycle stands on platform 3
- Type
  
  Racks
Accessibility
- Helpline
  
  0343 222 1234
  
  https://www.nationalrail.co.uk/
- Staff Help Available
  
  Yes
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
- Height Adjusted Ticket Office Counter
  
  Yes
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  No
- Accessible toilets
  
  Yes
  
  An accessible toilet is located inside the Ticket Hall.
- Step Free Access
  - Accessibility Category A. This station has step-free access to all platforms
  - Staff ramp assistance is always available.
  - Accessible seating is available on platforms 3&4.
  - Wheelchairs available from first to last train.
- Ticket Gates
  
  Yes
  
  Chadwell Heath has a Secure Station accreditation.
- Impaired Mobility Set Down
  
  No
- Wheelchairs Available
  
  Yes

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Trains from Newton Aycliffeto Chadwell Heath

Newton Aycliffe to Chadwell Heath

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Newton Aycliffe facilities

Chadwell Heath facilities

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Trains from Newton Aycliffe
to Chadwell Heath