Newton Aycliffe to Chatham Train Tickets & Timetables

Newton Aycliffe to Chatham

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Newton Aycliffe facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  Yes
- Smartcard Topup
  
  Yes
- Smartcard Validator
  
  No
- Smartcard Comments
  
  More information at www.northernrailway.co.uk/smart
- Penalty Fares
  
  Penalty fares apply for Northern
Facilities
- Car Park
  
  Yes
- Seated Area
  
  No
- Waiting Room
  
  No
  
  There are no waiting rooms provided at the station. Shelters are provided on both platforms.
- Station Buffet
  
  No
- Toilets
  
  No
- Accessible toilets
  
  No
- Baby Change
  
  No
- Telephones
  
  No
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Newton Aycliffe station
- Rail replacement locations
  
  Pick Up / Drop off at station front layby
- CCTV
  
  No
Toilets
- Accessible toilets
  
  No
Staffing and customer services
- Staffing Level
  
  unstaffed
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  08002006060
- Open
  
  Open 0700-2200 7 days per week
- Information Available From Staff
  
  If the station is not staffed please use our helpline 08002006060
- Information Services Open
  
  Information available 24/7 through the customer experience centre 0800 200 6060
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  
  No
- Ticket gates
  
  No
Parking
- Contact Details
  
  Email Address: [email protected]
  Url: https://www.nationalrail.co.uk/
  
  0800 200 6060
- Operator Name
  
  Northern
- Name
  
  Station Car Park
- Spaces
  
  16
- Charges
  
  Free
- Number Accessible Spaces
  
  0
- Accessible Car Park Equipment
  
  Yes
- Cctv
  
  No
Bicycle Facilities
- Spaces
  
  2
- Sheltered
  
  No
- Cctv
  
  Yes
- Location
  
  Platform 2
- Type
  
  Stands
Accessibility
- Helpline
  
  0800 138 5560 text relay 18001 0800 138 5560
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 24h
- Staff Help Available
  
  No
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
- Ramp For Train Access
  
  Yes
- Accessible toilets
  
  No
- Step Free Access
  - Category B Station
  Ramped access to SLB platform. Access to BIA platform is normally via a stepped footbridge - ramped access can be achieved by using road but it is a long way. Kerb from car park to station entrance
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  No
  
  Kerb from car park to station entrance
- Wheelchairs Available
  
  No

Station Message

The ladies & gents toilet on platform 1 is currently out of order.

Chatham facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  Yes
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
  
  Yes
- Smartcard Comments
  
  Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
- Penalty Fares
  
  Penalty fares apply for SE
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Waiting Room
  
  Yes
  
  There are heated waiting rooms on platform 1 and 2 - Only available up to 20:00
- Station Buffet
  
  Yes
  
  Buffet platform 1, Starbucks in booking hall and Selecta vending machines on platforms 1&2
- Toilets
  
  Yes
  
  Platform 1 & 2 - Available during staffing hours
- Accessible toilets
  
  Yes
  
  Platform 1&2 - Available during staffing hours. This toilet is stoma friendly.
- Baby Change
  
  Yes
  
  acessible toilet platform 2- Available during staffing hours
- Telephones
  
  No
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Chatham station
- Atm Machine
  
  Yes
  
  Located on concourse
- Shops
  
  Yes
- Rail replacement locations
  
  Bus stop B in the bus interchange, to the right of the station entrance
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Location
  
  Platform 1 & 2 - Available during staffing hours
- Accessible toilets
  
  Yes
  
  Platform 1&2 - Available during staffing hours. This toilet is stoma friendly.
Staffing and customer services
- Staffing Level
  
  Full time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  0345 322 7021
- Available
  
  Yes
- Operator Name
  
  Southeastern Customer Services
- Information Available From Staff
  
  Yes - from help point
- Information Services Open
  
  Train running Information and advice on how to get assistance available through the Help Point.
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  
  Yes
  
  On platform
- Ticket gates
  
  Yes
Parking
- Contact Details
  
  From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50
  
  Email Address: [email protected]
  Url: https://www.nationalrail.co.uk/
  
  0330 333 9232
- Operator Name
  
  APCOA Parking
- Name
  
  Station Car Park
- Spaces
  
  276
- Charges
  
  Off-peak: £7.00
  Daily: £7.70
  Weekly: £33.50
  Monthly: £117.70
  Three Monthly: £352.00
  Six Monthly: £703.00
  Annual: £1,261.00
  Saturday: £5.80
  Sunday: £3.50
  Note:
  From 1st June - new off peak evening rate (after 18:00) - £1.50
- Number Accessible Spaces
  
  4
- Accessible Spaces Note
  
  Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
- Accessible Car Park Equipment
  
  No
- Cctv
  
  Yes
Bicycle Facilities
- Spaces
  
  30
- Sheltered
  
  Yes
- Cctv
  
  Yes
- Location
  
  downside car park
- Annotation
  
  You may leave your cycle in the rack provided however you do so at your own risk.
- Type
  
  Stands
Accessibility
- Helpline
  
  0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
  
  https://www.nationalrail.co.uk/
- Staff help available opening hours
  
  Mon-Sun 24h
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
  
  In the booking hall
- Height Adjusted Ticket Office Counter
  
  Yes
  
  There are standing height and wheelchair height ticket counters available.
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  Accessible taxis are available to book
- Accessible Public Telephones
  
  Public telephones are not wheelchair accessible
- Accessible toilets
  
  Yes
  
  Platform 1&2 - Available during staffing hours. This toilet is stoma friendly.
- Step Free Access
  
  Category A. This station has step free access to all platforms. There is step free access to the booking hall from Railway Street. There is step free access via lifts down to all platforms from the booking hall. If you are in need of assistance, you may request step free access towards London (Platform 1) from the car park and away from London (Platform 2) from the car park.
- Ticket Gates
  
  Yes
- Impaired Mobility Set Down
  
  Yes
- Wheelchairs Available
  
  Yes

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Trains from Newton Aycliffeto Chatham

Newton Aycliffe to Chatham

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Newton Aycliffe facilities

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Chatham facilities

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Trains from Newton Aycliffe
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