Trains from Newton Aycliffe
to Cheshunt
Book your tickets
Newton Aycliffe facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting RoomNo
There are no waiting rooms provided at the station. Shelters are provided on both platforms.
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Pick Up / Drop off at station front layby
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
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Ticket gatesNo
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces16
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces2
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ShelteredNo
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CctvYes
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Location
Platform 2
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
- Category B Station
Ramped access to SLB platform. Access to BIA platform is normally via a stepped footbridge - ramped access can be achieved by using road but it is a long way. Kerb from car park to station entrance
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Ticket GatesNo
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Impaired Mobility Set DownNo
Kerb from car park to station entrance
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Wheelchairs AvailableNo
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Station Message
Platform 1 waiting roomThe platform 1 waiting room is currently out of use due to a fault with the door. We apologise for any inconvenience this causes.
Cheshunt facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Oystercard TopupYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
Tickets can be collected on Smartcard at this station
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TravelcardZone 8
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
Platform 1
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Station BuffetYes
Coffee kiosk
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ToiletsYes
The accessible toilets are located on the concourse and available during staffing hours, key available from ticket office
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Accessible toiletsYes
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Atm MachineYes
Located on concourse
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ShopsYes
Passport Photo Booth
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Rail replacement locations
London Overground substitute buses only, bus stop outside station entrance.
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CCTVYes
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Toilets
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AvailableYes
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Location
The accessible toilets are located on the concourse and available during staffing hours, key available from ticket office
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Accessible toiletsYes
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Detailshttps://www.greateranglia.co.uk/lost-property
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Information Available From StaffYes - from ticket office
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Customer Help PointsYes
Help points available on each platform.
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Ticket gatesYes
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Parking
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Car Park 1
Notes
Operator Name: National Car Parks Ltd
Name: Station Car Park
Spaces: 184
Number Accessible Spaces: 5
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
http://www.ncp.co.ukOpening Times
Mon-Sun 24hCharges
Off-peak: £11.00
Daily: £11.00
Weekly: £42.00
Monthly: £172.00
Three Monthly: £491.00
Annual: £1,719.00
Saturday: £6.00
Sunday: £6.00
Note:£10 Weekend fare (from 1000 Friday - 0400 Monday)
£77 Flexi ticket
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Car Park 2
Notes
Operator Name: National Car Parks Ltd
Name: Premium Bay
Spaces: 5
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/Opening Times
Sat,Sun 24hCharges
Annual: £2,153.00
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Bicycle Facilities
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Spaces78
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ShelteredYes
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CctvYes
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Location
Platform
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TypeStands
Racks
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Accessibility
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Helpline
0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
Driver only operated services. Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Broxbourne (4 miles north) for trains to London or Cambridge. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.
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Staff help available opening hoursMon-Sat 06:15 to 19:45
Sun 08:15 to 15:40 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Accessible toiletsYes
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Step Free Access
This station has step free access to both platforms from either side of Windmill Lane Level Crossing, approximately 75 metres walking route from one to the other. A stepped footbridge exists between platforms.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the Ticket Office.
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Ticket GatesYes
Cheshunt station has Secure Station Acreditation
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.