Newton Aycliffe to Colchester Town Train Tickets & Timetables

Newton Aycliffe to Colchester Town

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Newton Aycliffe facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  Yes
- Smartcard Topup
  
  Yes
- Smartcard Validator
  
  No
- Smartcard Comments
  
  More information at www.northernrailway.co.uk/smart
- Penalty Fares
  
  Penalty fares apply for Northern
Facilities
- Car Park
  
  Yes
- Seated Area
  
  No
- Waiting Room
  
  No
  
  There are no waiting rooms provided at the station. Shelters are provided on both platforms.
- Station Buffet
  
  No
- Toilets
  
  No
- Accessible toilets
  
  No
- Baby Change
  
  No
- Telephones
  
  No
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Newton Aycliffe station
- Rail replacement locations
  
  Pick Up / Drop off at station front layby
- CCTV
  
  No
Toilets
- Accessible toilets
  
  No
Staffing and customer services
- Staffing Level
  
  unstaffed
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  08002006060
- Open
  
  Open 0700-2200 7 days per week
- Information Available From Staff
  
  If the station is not staffed please use our helpline 08002006060
- Information Services Open
  
  Information available 24/7 through the customer experience centre 0800 200 6060
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  
  No
- Ticket gates
  
  No
Parking
- Contact Details
  
  Email Address: [email protected]
  Url: https://www.nationalrail.co.uk/
  
  0800 200 6060
- Operator Name
  
  Northern
- Name
  
  Station Car Park
- Spaces
  
  16
- Charges
  
  Free
- Number Accessible Spaces
  
  0
- Accessible Car Park Equipment
  
  Yes
- Cctv
  
  No
Bicycle Facilities
- Spaces
  
  2
- Sheltered
  
  No
- Cctv
  
  Yes
- Location
  
  Platform 2
- Type
  
  Stands
Accessibility
- Helpline
  
  0800 138 5560 text relay 18001 0800 138 5560
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 24h
- Staff Help Available
  
  No
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
- Ramp For Train Access
  
  Yes
- Accessible toilets
  
  No
- Step Free Access
  - Category B Station
  Ramped access to SLB platform. Access to BIA platform is normally via a stepped footbridge - ramped access can be achieved by using road but it is a long way. Kerb from car park to station entrance
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  No
  
  Kerb from car park to station entrance
- Wheelchairs Available
  
  No

Colchester Town facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  Yes
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
  
  Yes
- Smartcard Comments
  
  Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
- Penalty Fares
  
  Penalty fares apply for LE
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Waiting Room
  
  The waiting room is located in the station building next to the ticket office, and is accessed from the station forecourt.
- Station Buffet
  
  Yes
  
  'Steam' kiosk serving hot and cold drinks, newspapers, confectionary, and pastries
  Self-service vending machine providing cold drinks and snacks
- Toilets
  
  Yes
  
  The toilets are located in the station building and are accessed via the waiting room. An accessible toilet is available in the female toilets, although a radar key is not required to access this facility. All toilets are scheduled to be open at the following times:
  Monday - Friday 06:30 - 14:50 Saturday 07:30 - 14:50 Sunday Closed
- Accessible toilets
  
  No
- Baby Change
  
  No
- Telephones
  
  No
- Wi Fi
  
  Yes
- Rail replacement locations
  
  On Saturday 16th and Saturday 23rd November 2024, buses will replace trains from Colchester Town station as part of pre-planned engineering works. The replacement buses will pick-up and drop-off at the bus stop adjacent to the Colchester Magistrates' Court building.
  When emergency rail replacement is in operation for service disruption, we arrange for local First Bus Group bus routes (61, 62, 65, and 66) to accept railway ticket holders between Colchester North station, Colchester Town station, and Hythe station.
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Location
  
  The toilets are located in the station building and are accessed via the waiting room. An accessible toilet is available in the female toilets, although a radar key is not required to access this facility. All toilets are scheduled to be open at the following times:
  Monday - Friday 06:30 - 14:50 Saturday 07:30 - 14:50 Sunday Closed
- Accessible toilets
  
  No
Wifi
- Available
  
  Yes
Staffing and customer services
- Staffing Level
  
  Part time
- Lost property
  
  Yes
- Contact Details
  
  https://www.greateranglia.co.uk/lost-property
- Information Available From Staff
  
  Yes - from help point
  Yes - from ticket office
- Information Services Open
  
  Information is available from the ticket office during scheduled opening hours. Help points at this station are available for customers to use 24/7.
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  Yes
  Help points can be found at the following location(s):
  - Platform 1 (for trains towards Colchester, London, and Walton-on-the-Naze) - At the entrance to the platform, fixed to the platform-facing wall of the station building
- Ticket gates
  
  No
Parking
- Contact Details
  
  https://www.nationalrail.co.uk/
- Operator Name
  
  Local Council
- Name
  
  There is a Council managed car park behind the station
- Spaces
  
  0
- Number Accessible Spaces
  
  0
- Accessible Car Park Equipment
  
  Yes
- Accessible Car Park Equipment Note
  
  There is one disabled parking space available at the station
- Cctv
  
  No
Bicycle Facilities
- Spaces
  
  20
- Sheltered
  
  Yes
- Cctv
  
  No
- Location
  
  There are five cycle stands on the station forecourt, nearly opposite the ticket office window. There is also a sheltered cycle parking area providing five stands located on Platform 1 (for trains towards Colchester, London, and Walton-on-the-Naze).
- Type
  
  Stands
Accessibility
- Helpline
  
  0800 028 28 78
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 08:00 to 20:00
- Staff Help Available
  
  Assistance at this station is provided by a staff member during ticket office opening hours. Conductors are only available on services running to/from Walton-on-the-Naze. Services to/from London Liverpool Street are Driver Only Operation (DOO) and outside normal staffing hours for this station, customers are advised to travel to the nearest staffed station, Colchester. Booking is recommended.
- Staff help available opening hours
  
  Mon-Fri 06:10 to 20:15
  Sat 07:00 to 18:45
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  Details of nearest taxis are shown on station information poster
- Nearest stations with more facilities
  
  Colchester
- Accessible toilets
  
  No
- Step Free Access
  
  This station has step free access to the single platform for trains towards Colchester, London, and Walton-on-the-Naze.
  This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
  Assistance meeting point is the ticket office.
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  No

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Trains from Newton Aycliffeto Colchester Town

Newton Aycliffe to Colchester Town

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Newton Aycliffe facilities

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Trains from Newton Aycliffe
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