Newton Aycliffe to Cuffley Train Tickets & Timetables

Newton Aycliffe to Cuffley

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Newton Aycliffe facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  Yes
- Smartcard Topup
  
  Yes
- Smartcard Validator
  
  No
- Smartcard Comments
  
  More information at www.northernrailway.co.uk/smart
- Penalty Fares
  
  Penalty fares apply for Northern
Facilities
- Car Park
  
  Yes
- Seated Area
  
  No
- Waiting Room
  
  No
  
  There are no waiting rooms provided at the station. Shelters are provided on both platforms.
- Station Buffet
  
  No
- Toilets
  
  No
- Accessible toilets
  
  No
- Baby Change
  
  No
- Telephones
  
  No
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Newton Aycliffe station
- Rail replacement locations
  
  Pick Up / Drop off at station front layby
- CCTV
  
  No
Toilets
- Accessible toilets
  
  No
Staffing and customer services
- Staffing Level
  
  unstaffed
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  08002006060
- Open
  
  Open 0700-2200 7 days per week
- Information Available From Staff
  
  If the station is not staffed please use our helpline 08002006060
- Information Services Open
  
  Information available 24/7 through the customer experience centre 0800 200 6060
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  
  No
- Ticket gates
  
  No
Parking
- Contact Details
  
  Email Address: [email protected]
  Url: https://www.nationalrail.co.uk/
  
  0800 200 6060
- Operator Name
  
  Northern
- Name
  
  Station Car Park
- Spaces
  
  16
- Charges
  
  Free
- Number Accessible Spaces
  
  0
- Accessible Car Park Equipment
  
  Yes
- Cctv
  
  No
Bicycle Facilities
- Spaces
  
  2
- Sheltered
  
  No
- Cctv
  
  Yes
- Location
  
  Platform 2
- Type
  
  Stands
Accessibility
- Helpline
  
  0800 138 5560 text relay 18001 0800 138 5560
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 24h
- Staff Help Available
  
  No
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
- Ramp For Train Access
  
  Yes
- Accessible toilets
  
  No
- Step Free Access
  - Category B Station
  Ramped access to SLB platform. Access to BIA platform is normally via a stepped footbridge - ramped access can be achieved by using road but it is a long way. Kerb from car park to station entrance
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  No
  
  Kerb from car park to station entrance
- Wheelchairs Available
  
  No

Cuffley facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Oystercard Topup
  
  Yes
- Oyster Comments
  
  Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
- Smartcard Issued
  
  Yes
- Smartcard Validator
  
  Yes
- Smartcard Comments
  
  For more information on using the Key smartcard, please visit the Key smartcard webpage on the Great Northern website.
- Penalty Fares
  
  Penalty fares apply for GN
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Station Buffet
  
  Yes
- Toilets
  
  Yes
  
  Toilets are available during staffed hours.
- Accessible toilets
  
  No
- Telephones
  
  No
- Wi Fi
  
  No
  
  There is no WIFI at this station. However, WIFI is available onboard trains which serve this station. More information about onboard WIFI can be found on the Great Northern website.
- Shops
  
  Yes
- Rail replacement locations
  
  https://assets.nationalrail.co.uk/e8xgegruud3g/1tK9GB8QLbgTlQx091pGzG/61b3b7ed568c542844f9d90363b95428/2024-06_CI_GN_RRB_CUF_DR.pdf
- CCTV
  
  Yes
Toilets
- Annotation
  
  Toilets are available during staffed hours.
- Available
  
  Yes
- Accessible toilets
  
  No
Staffing and customer services
- Staffing Level
  
  Part time
- Lost property
  
  Yes
- Annotation
  If you have lost something at a Great Northern station or onboard a Great Northern train, please visit the Great Northern website and use the webform to register your lost item.
  Some Great Northern trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
  If you have found an item of lost property, please hand it in to a member of staff.
- Information Available From Staff
  
  Yes - from help point
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  
  Yes
  
  The Assistance Meeting Point is by the ticket office.
- Ticket gates
  
  No
Parking
- Contact Details
  
  Url: https://www.apcoa.co.uk/great-northern/
  
  01895 262122
- Operator Name
  
  APCOA Parking UK
- Name
  
  Station Car Park
- Spaces
  
  272
- Number Accessible Spaces
  
  10
- Accessible Spaces Note
  
  Free parking is offered to all Blue Badge holders.
  Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks.
  If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.
- Accessible Car Park Equipment
  
  No
- Cctv
  
  Yes
Bicycle Facilities
- Spaces
  
  18
- Sheltered
  
  No
- Cctv
  
  Yes
- Location
  
  Located by the station entrance.
  Cycles are left at owners risk. Abandoned cycles may be removed.
- Type
  
  Stands
Accessibility
- Helpline
  For help with planning your journey or to book assistance, please contact our assisted travel helpline to discuss your requirements on:
  - Phone - 0800 058 2844
  - Textphone - 0800 138 1018
  https://www.greatnorthernrail.com/travel-information/travel-help/assisted-travel/book-assistance-for-your-journey
- Helpline opening hours
  
  Mon-Sun 24h
- Staff Help Available
  Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.
  If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:
  - pressing the 'emergency & assisted travel' Help Point button
  - calling us on the freephone number 0808 168 1238 - Please note this is for immediate assistance only
  - texting us on 07970 511077
  We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.
  Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.
- Staff help available opening hours
  
  Mon-Fri 06:25 to 18:50
  Sat 07:20 to 14:20
  Sun 08:45 to 15:05
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
  
  All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
  Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
- Height Adjusted Ticket Office Counter
  
  Yes
- Ramp For Train Access
  Yes
  A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed. A Mobile Assistance team also covers this station.
  You can arrange assistance by:
  - Pressing the "œemergency & assisted travel" button on a station Help Point
  - Calling our freephone number: 0808 168 1238 - Please note this is for immediate assistance only
  - Texting us on 07970 511077
- Accessible Taxis
  
  No
- Accessible Public Telephones
  
  Public telephones are not accessible
- Accessible toilets
  
  No
- Step Free Access
  
  This is a Category B3 station: There is step free access to the Booking Office and platform 1 (southbound towards London). However, platform 2 (northbound towards Hertford North) is not step free.
  The Assistance Meeting Point is by the ticket office.
  This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  Yes
  
  Yes but not designated as accessible.
- Wheelchairs Available
  
  No

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Trains from Newton Aycliffeto Cuffley

Newton Aycliffe to Cuffley

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Newton Aycliffe facilities

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Trains from Newton Aycliffe
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