Newton Aycliffe to Elmstead Woods Train Tickets & Timetables

Newton Aycliffe to Elmstead Woods

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Newton Aycliffe facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  Yes
- Smartcard Topup
  
  Yes
- Smartcard Validator
  
  No
- Smartcard Comments
  
  More information at www.northernrailway.co.uk/smart
- Penalty Fares
  
  Penalty fares apply for Northern
Facilities
- Car Park
  
  Yes
- Seated Area
  
  No
- Waiting Room
  
  No
  
  There are no waiting rooms provided at the station. Shelters are provided on both platforms.
- Station Buffet
  
  No
- Toilets
  
  No
- Accessible toilets
  
  No
- Baby Change
  
  No
- Telephones
  
  No
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Newton Aycliffe station
- Rail replacement locations
  
  Pick Up / Drop off at station front layby
- CCTV
  
  No
Toilets
- Accessible toilets
  
  No
Staffing and customer services
- Staffing Level
  
  unstaffed
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  08002006060
- Open
  
  Open 0700-2200 7 days per week
- Information Available From Staff
  
  If the station is not staffed please use our helpline 08002006060
- Information Services Open
  
  Information available 24/7 through the customer experience centre 0800 200 6060
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  
  No
- Ticket gates
  
  No
Parking
- Contact Details
  
  Email Address: [email protected]
  Url: https://www.nationalrail.co.uk/
  
  0800 200 6060
- Operator Name
  
  Northern
- Name
  
  Station Car Park
- Spaces
  
  16
- Charges
  
  Free
- Number Accessible Spaces
  
  0
- Accessible Car Park Equipment
  
  Yes
- Cctv
  
  No
Bicycle Facilities
- Spaces
  
  2
- Sheltered
  
  No
- Cctv
  
  Yes
- Location
  
  Platform 2
- Type
  
  Stands
Accessibility
- Helpline
  
  0800 138 5560 text relay 18001 0800 138 5560
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 24h
- Staff Help Available
  
  No
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
- Ramp For Train Access
  
  Yes
- Accessible toilets
  
  No
- Step Free Access
  - Category B Station
  Ramped access to SLB platform. Access to BIA platform is normally via a stepped footbridge - ramped access can be achieved by using road but it is a long way. Kerb from car park to station entrance
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  No
  
  Kerb from car park to station entrance
- Wheelchairs Available
  
  No

Station Message

The gents toilets at Elmstead Woods station are out of service.

Elmstead Woods facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Oystercard Topup
  
  Yes
- Oyster Comments
  
  Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
- Smartcard Issued
  
  Yes
- Smartcard Topup
  
  Yes
- Smartcard Validator
  
  Yes
- Smartcard Comments
  
  Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
- Travelcard
  
  Zone 4
- Penalty Fares
  
  Penalty fares apply for SE
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Waiting Room
  
  Heated waiting room on platforms 2/3 and platform 4 Only available when staff present
- Station Buffet
  
  Yes
  
  Coffee shop and Selecta vending machines
- Toilets
  
  Yes
  
  Platform 4 - Available during staffing hours
- Accessible toilets
  
  No
- Baby Change
  
  No
- Telephones
  
  Yes
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Elmstead Woods station
- Shops
  
  Yes
  
  newspapers
- Rail replacement locations
  - Towards Lewisham: Bus stop B on Elmstead Lane (what 3 words: giving.secret.venue).
  - Towards Orpington: Bus Stop A on Elmstead Lane (what 3 words: watch.orchestra.undulation).
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Location
  
  Platform 4 - Available during staffing hours
- Accessible toilets
  
  No
Staffing and customer services
- Staffing Level
  
  Full time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  0345 322 7021
- Available
  
  Yes
- Operator Name
  
  Southeastern Customer Services
- Information Available From Staff
  
  Yes - from help point
- Information Services Open
  
  Train running Information and advice on how to get assistance available through the Help Point.
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  
  Yes
  
  On platform
- Ticket gates
  
  No
Parking
- Contact Details
  
  From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50
  
  Email Address: [email protected]
  Url: https://www.nationalrail.co.uk/
  
  0330 333 9232
- Operator Name
  
  APCOA Parking
- Name
  
  Station Car Park
- Spaces
  
  64
- Charges
  
  Off-peak: £7.10
  Daily: £7.80
  Weekly: £34.50
  Monthly: £121.20
  Three Monthly: £361.60
  Six Monthly: £724.00
  Annual: £1,299.00
  Saturday: £5.90
  Sunday: £3.50
  Note:
  From 1st June - new off peak evening rate (after 18:00) - £1.50
- Number Accessible Spaces
  
  3
- Accessible Spaces Note
  
  Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
- Accessible Car Park Equipment
  
  No
- Cctv
  
  Yes
Bicycle Facilities
- Spaces
  
  48
- Sheltered
  
  Yes
- Cctv
  
  No
- Location
  
  Platform 4
- Annotation
  
  You may leave your cycle in the rack provided however you do so at your own risk.
- Type
  
  Stands
Accessibility
- Helpline
  
  0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
  
  https://www.nationalrail.co.uk/
- Staff help available opening hours
  
  Mon-Fri 06:00 to 19:30
  Sat 08:15 to 14:50
  Sun 08:15 to 15:40
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
  
  station forecourt
- Height Adjusted Ticket Office Counter
  
  Yes
  
  There are standing height and wheelchair height ticket counters available.
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  Accessible taxis are available to book
- Accessible Public Telephones
  
  Public telephones are not wheelchair accessible
- Nearest stations with more facilities
  
  Orpington
- Accessible toilets
  
  No
- Step Free Access
  
  Category B3. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform 4 for services away from London from Station Approach. There is no step free access to Platform 1,2 or 3.Step access only via footbridge to platforms 1,2 and 3 for services to London. No step free interchange between platforms.
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  Yes

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Trains from Newton Aycliffeto Elmstead Woods

Newton Aycliffe to Elmstead Woods

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Newton Aycliffe facilities

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Elmstead Woods facilities

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Trains from Newton Aycliffe
to Elmstead Woods