Trains from Newton Aycliffe
to Harrow & Wealdstone
Book your tickets
Newton Aycliffe facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting RoomNo
There are no waiting rooms provided at the station. Shelters are provided on both platforms.
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Pick Up / Drop off at station front layby
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
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Ticket gatesNo
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces16
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces2
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ShelteredNo
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CctvYes
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Location
Platform 2
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
- Category B Station
Ramped access to SLB platform. Access to BIA platform is normally via a stepped footbridge - ramped access can be achieved by using road but it is a long way. Kerb from car park to station entrance
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Ticket GatesNo
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Impaired Mobility Set DownNo
Kerb from car park to station entrance
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Wheelchairs AvailableNo
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Harrow & Wealdstone facilities
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Ticket office
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Ticket OfficeNo
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Prepurchase CollectionYes
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Ticket MachineYes
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Oystercard TopupYes
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Smartcard IssuedNo
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Smartcard ValidatorYes
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Smartcard Comments
Southern's smartcard is called 'the key'. To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
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TravelcardZone 5
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Penalty FaresPenalty fares apply for LT
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Facilities
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Car ParkYes
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Seated AreaNo
There are no seats in the ticket hall. Seats are available on the platform.
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Waiting RoomYes
Waiting rooms on Platforms 6, 4/5, 2/3 and 1.
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Station BuffetYes
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ToiletsYes
Male, female and unisex accessible in the Sandridge Close ticket hall - no charge.
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Accessible toiletsNo
Standard key, not RADAR - ask staff for assistance.
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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ShopsYes
Newsagent on Platform 1.
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Rail replacement locations
Rail replacement vehicles will operate from the public service bus stop on The Bridge.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
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CCTVYes
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Toilets
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AvailableYes
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Location
Male, female and unisex accessible in the Sandridge Close ticket hall - no charge.
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Accessible toiletsNo
Standard key, not RADAR - ask staff for assistance.
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/0845 330 9882 -
Information Available From StaffYes - from help point
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Customer Help PointsYes
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Ticket gatesYes
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Parking
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Car Park 1
Notes
Operator Name: National Car Parks Ltd
Name: Sandridge Close
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 24h -
Car Park 2
Notes
Operator Name: NCP
Name: Off Cecil Road
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 24h
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Bicycle Facilities
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Spaces22
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ShelteredNo
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CctvYes
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Location
outside station by car park in Sandridge Close
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TypeStands
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Accessibility
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Helpline
0343 222 1234 or 020 3031 9331 (Textphone)
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Fri 05:10 to 00:50
Sat 05:10 to 02:40
Sun 06:55 to 00:40 -
Induction LoopYes
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Accessible Ticket MachinesYes
Accessible ticket machines sell tickets suitable for use on London Underground services, including Daily and Weekly Travelcards.
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Height Adjusted Ticket Office CounterNo
Ticket office staff provide assistance where possible. See ticket office opening hours.
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Ramp For Train AccessYes
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Accessible Taxis
Contact taxi operator directly
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Accessible toiletsNo
Standard key, not RADAR - ask staff for assistance.
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Step Free Access
This station has step-free access to all platforms. There is level access from the Sandridge Close entrance to platform 1 and ramped access from the Wealdstone entrance to platform 6. Lifts are available to all other platforms, accessible from both entrances.
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Ticket GatesYes
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Impaired Mobility Set DownNo
Sandring Close entrance - Drop-off point close by with drop curb but no safe crossing.
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.