Trains from Newton Aycliffe
to Kidsgrove
Book your tickets
Newton Aycliffe facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting RoomNo
There are no waiting rooms provided at the station. Shelters are provided on both platforms.
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Pick Up / Drop off at station front layby
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
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Ticket gatesNo
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces16
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces2
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ShelteredNo
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CctvYes
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Location
Platform 2
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
- Category B Station
Ramped access to SLB platform. Access to BIA platform is normally via a stepped footbridge - ramped access can be achieved by using road but it is a long way. Kerb from car park to station entrance
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Ticket GatesNo
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Impaired Mobility Set DownNo
Kerb from car park to station entrance
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Wheelchairs AvailableNo
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Kidsgrove facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Top up your Smartcard at either the Ticket Office or Ticket Vending Machine
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Penalty FaresPenalty fares apply for EM
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting RoomYes
There is a heated waiting room available on platform 1 and also on platform 2/3. There is a shelter with seating available on platform 4.
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Station BuffetNo
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ToiletsYes
The toilets are located inside the Booking Hall. The National key toilets are located inside the Booking Hall; these toilets are operated by a radar key. Toilet opening times:
- Monday to Friday: 06:10 to 12:30
- Saturday: 06:10 to 12:30
- Sunday: Unavailable
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Accessible toiletsNo
The National key toilets are located inside the Booking Hall; these toilets are operated by a radar key.
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
In the event of engineering, the bus / coach will collect from the entrance of the station car park.
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located inside the Booking Hall. The National key toilets are located inside the Booking Hall; these toilets are operated by a radar key. Toilet opening times:
- Monday to Friday: 06:10 to 12:30
- Saturday: 06:10 to 12:30
- Sunday: Unavailable
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Accessible toiletsNo
The National key toilets are located inside the Booking Hall; these toilets are operated by a radar key.
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03457 125678 -
AvailableNo
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Operator NameEMR lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.
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Information Available From StaffYes - from help point
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Customer Help PointsYes
Platform 1 & 2 push button help point available 24hrs per day.
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
Operator NameEast Midlands Railway
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NameStation Car Park. (Pay by RingGO available) www.myringgo.co.uk/parkinglocator/23315
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Spaces56
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ChargesDaily: £3.00
Weekly: £9.00
Monthly: £30.00
Three Monthly: £81.00
Annual: £300.00
Saturday: £1.50
Sunday: £1.50 -
Number Accessible Spaces3
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces38
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ShelteredNo
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CctvYes
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TypeStands
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Accessibility
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Helpline
08000 11 33 23
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Sat 06:10 to 12:30
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Induction LoopYes
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Accessible Ticket MachinesNo
Pertis
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Ramp For Train AccessNo
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Accessible TaxisNo
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Accessible Public Telephones
none
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Accessible toiletsNo
The National key toilets are located inside the Booking Hall; these toilets are operated by a radar key.
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Step Free Access
Category B
Access is available to all platforms at this station via the lifts and footbridge
This station has tactile paving at the edge of each platform.
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Wheelchairs AvailableNo
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.