Newton Aycliffe to London Charing Cross Train Tickets & Timetables

Newton Aycliffe to London Charing Cross

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Newton Aycliffe facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  Yes
- Smartcard Topup
  
  Yes
- Smartcard Validator
  
  No
- Smartcard Comments
  
  More information at www.northernrailway.co.uk/smart
- Penalty Fares
  
  Penalty fares apply for Northern
Facilities
- Car Park
  
  Yes
- Seated Area
  
  No
- Waiting Room
  
  No
  
  There are no waiting rooms provided at the station. Shelters are provided on both platforms.
- Station Buffet
  
  No
- Toilets
  
  No
- Accessible toilets
  
  No
- Baby Change
  
  No
- Telephones
  
  No
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Newton Aycliffe station
- Rail replacement locations
  
  Pick Up / Drop off at station front layby
- CCTV
  
  No
Toilets
- Accessible toilets
  
  No
Staffing and customer services
- Staffing Level
  
  unstaffed
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  08002006060
- Open
  
  Open 0700-2200 7 days per week
- Information Available From Staff
  
  If the station is not staffed please use our helpline 08002006060
- Information Services Open
  
  Information available 24/7 through the customer experience centre 0800 200 6060
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  
  No
- Ticket gates
  
  No
Parking
- Contact Details
  
  Email Address: [email protected]
  Url: https://www.nationalrail.co.uk/
  
  0800 200 6060
- Operator Name
  
  Northern
- Name
  
  Station Car Park
- Spaces
  
  16
- Charges
  
  Free
- Number Accessible Spaces
  
  0
- Accessible Car Park Equipment
  
  Yes
- Cctv
  
  No
Bicycle Facilities
- Spaces
  
  2
- Sheltered
  
  No
- Cctv
  
  Yes
- Location
  
  Platform 2
- Type
  
  Stands
Accessibility
- Helpline
  
  0800 138 5560 text relay 18001 0800 138 5560
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 24h
- Staff Help Available
  
  No
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
- Ramp For Train Access
  
  Yes
- Accessible toilets
  
  No
- Step Free Access
  - Category B Station
  Ramped access to SLB platform. Access to BIA platform is normally via a stepped footbridge - ramped access can be achieved by using road but it is a long way. Kerb from car park to station entrance
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  No
  
  Kerb from car park to station entrance
- Wheelchairs Available
  
  No

Station Message

"Л"Л"Л"Л"Л"Л"Л"Л"Л"Л"Л"Л"Л"ЛOn weekdays, the busiest times at this station are generally between 06:30 and 09:30 and between 16:30 and 19:30.

London Charing Cross facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Oystercard Topup
  
  Yes
- Oyster Comments
  
  Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
- Smartcard Issued
  
  No
- Smartcard Validator
  
  Yes
- Smartcard Comments
  
  Southern's smartcard is called 'the key'. To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
- Travelcard
  
  Zone 1
- Penalty Fares
  
  Penalty fares apply for NR
Luggage
- Contact Details
  
  Url: https://www.left-baggage.co.uk/index/locations
  
  020 3468 4662
- Available
  
  Yes
- Operator Name
  
  Excess Baggage Company
Facilities
- Car Park
  
  Yes
- Seated Area
  
  No
- Waiting Room
  
  Yes
  
  All platforms are partially or fully covered with a canopy.
- Trolleys
  
  Yes
- Station Buffet
  
  Yes
- Toilets
  
  Yes
  
  Located on the central passage in the main concourse.
- Accessible toilets
  
  Yes
  
  Located on the central passage in the main concourse. Radar key for accessible toilets
- Baby Change
  
  Yes
- Telephones
  
  Yes
- Wi Fi
  
  No
  
  Find WiFi Hotspots around London Charing Cross station
- Atm Machine
  
  Yes
- Shops
  
  Yes
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Location
  
  Located on the central passage in the main concourse.
- Accessible toilets
  
  Yes
  
  Located on the central passage in the main concourse. Radar key for accessible toilets
Staffing and customer services
- Staffing Level
  
  Full time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  0330 024 0215
- Operator Name
  
  Excess Baggage Company
- Information Available From Staff
  
  Yes - from information point
  Yes - from ticket office
  Yes - from help point
- Passenger Information Systems
  
  Departure Screens
  Arrival Screens
  Announcements
- Customer Help Points
  
  Yes
  
  Yes, staff help is available from the Rail Information Point in the Main Concourse beside platform 5 and 6 or from any member of station staff. Mobility assistance can be arranged by contacting Southeastern on 0845 000222. It is preferred if this assistance is requested 24 hours in advance.
- Ticket gates
  
  Yes
Parking
- Contact Details
  
  https://www.nationalrail.co.uk/
- Spaces
  
  0
- Number Accessible Spaces
  
  0
- Accessible Spaces Note
  
  To be confirmed by station operator.
- Accessible Car Park Equipment
  
  No
- Cctv
  
  No
Bicycle Facilities
- Spaces
  
  20
- Sheltered
  
  No
- Cctv
  
  Yes
- Location
  
  Within car park and station forecourt
- Annotation
  
  10 bike bars which can accommodate two bikes each
- Type
  
  Stands
Accessibility
- Helpline
  
  If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
  
  https://www.nationalrail.co.uk/
- Staff Help Available
  
  Yes
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
  
  On the concourse in front of the ticket office.
- Height Adjusted Ticket Office Counter
  
  Yes
  
  All ticket counters are lowered in this station. The Rail Information point has a lowered counter too.
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  Accessible taxis are located outside the front of the station
- Accessible Public Telephones
  
  On the central passage in the main concourse
- Accessible toilets
  
  Yes
  
  Located on the central passage in the main concourse. Radar key for accessible toilets
- Step Free Access
  
  Yes, the station is all on one level and all platforms are reachable by disabled passengers.
- Ticket Gates
  
  Yes
  
  Yes there are ticket gates to all platforms. All platforms can be accessed by wide ticket gates.
- Impaired Mobility Set Down
  
  Yes
  
  Yes, but not clearly identified as such. There is a large yellow Hatched box for loading and unloading that mobility passengers may use. It is unsupervised and there is no Help Point available. Help should be requested from the Rail Information Point in the main concourse, or from any member of station staff.
- Wheelchairs Available
  
  Yes

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Trains from Newton Aycliffeto London Charing Cross

Newton Aycliffe to London Charing Cross

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Newton Aycliffe facilities

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London Charing Cross facilities

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Trains from Newton Aycliffe
to London Charing Cross