Newton Aycliffe to London Fenchurch Street Train Tickets & Timetables

Newton Aycliffe to London Fenchurch Street

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Newton Aycliffe facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  Yes
- Smartcard Topup
  
  Yes
- Smartcard Validator
  
  No
- Smartcard Comments
  
  More information at www.northernrailway.co.uk/smart
- Penalty Fares
  
  Penalty fares apply for Northern
Facilities
- Car Park
  
  Yes
- Seated Area
  
  No
- Waiting Room
  
  No
  
  There are no waiting rooms provided at the station. Shelters are provided on both platforms.
- Station Buffet
  
  No
- Toilets
  
  No
- Accessible toilets
  
  No
- Baby Change
  
  No
- Telephones
  
  No
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Newton Aycliffe station
- Rail replacement locations
  
  Pick Up / Drop off at station front layby
- CCTV
  
  No
Toilets
- Accessible toilets
  
  No
Staffing and customer services
- Staffing Level
  
  unstaffed
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  08002006060
- Open
  
  Open 0700-2200 7 days per week
- Information Available From Staff
  
  If the station is not staffed please use our helpline 08002006060
- Information Services Open
  
  Information available 24/7 through the customer experience centre 0800 200 6060
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  
  No
- Ticket gates
  
  No
Parking
- Contact Details
  
  Email Address: [email protected]
  Url: https://www.nationalrail.co.uk/
  
  0800 200 6060
- Operator Name
  
  Northern
- Name
  
  Station Car Park
- Spaces
  
  16
- Charges
  
  Free
- Number Accessible Spaces
  
  0
- Accessible Car Park Equipment
  
  Yes
- Cctv
  
  No
Bicycle Facilities
- Spaces
  
  2
- Sheltered
  
  No
- Cctv
  
  Yes
- Location
  
  Platform 2
- Type
  
  Stands
Accessibility
- Helpline
  
  0800 138 5560 text relay 18001 0800 138 5560
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 24h
- Staff Help Available
  
  No
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
- Ramp For Train Access
  
  Yes
- Accessible toilets
  
  No
- Step Free Access
  - Category B Station
  Ramped access to SLB platform. Access to BIA platform is normally via a stepped footbridge - ramped access can be achieved by using road but it is a long way. Kerb from car park to station entrance
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  No
  
  Kerb from car park to station entrance
- Wheelchairs Available
  
  No

London Fenchurch Street facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
  
  Yes
- Oystercard Topup
  
  Yes
- Smartcard Issued
  
  No
- Smartcard Topup
  
  Yes
- Smartcard Validator
  
  Yes
- Smartcard Comments
  
  For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
- Travelcard
  
  Zone 1
- Penalty Fares
  
  Penalty fares apply for CC
Facilities
- Car Park
  
  No
- Seated Area
  
  No
  
  Seating is available on the main concourse and on the platforms.
- Waiting Room
  
  Upper Main Concourse.
- Station Buffet
  
  Yes
  
  Coffee shop, public house/bar, food outlet (Seating available)
- Toilets
  
  Yes
  
  The toilets are located by the lifts at the left hand side of the Main Entrance to the station.
  The National key toilets are located by the lifts at the left hand side of the Main Entrance to the station.
  These toilets can be accessed using a RADAR key or by requesting assistance (using the Station Help Point next to the disabled toilet).
- Accessible toilets
  
  Yes
  
  There is an accessible toilet by the lifts at the left hand side of the main entrance to the station. This can be accessed using a radar key or by requesting assistance using the station help point next to the disabled toilet.
- Baby Change
  
  Yes
- Telephones
  
  Yes
- Wi Fi
  
  No
- Post Box
  
  Yes
  
  Outside the station
- Atm Machine
  
  Yes
  
  Located on main concourse
- Bureau De Change
  
  Yes
- Shops
  
  Yes
  
  Wide range of shops
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Location
  
  The toilets are located by the lifts at the left hand side of the Main Entrance to the station.
  The National key toilets are located by the lifts at the left hand side of the Main Entrance to the station.
  These toilets can be accessed using a RADAR key or by requesting assistance (using the Station Help Point next to the disabled toilet).
- Accessible toilets
  
  Yes
  
  There is an accessible toilet by the lifts at the left hand side of the main entrance to the station. This can be accessed using a radar key or by requesting assistance using the station help point next to the disabled toilet.
Staffing and customer services
- Staffing Level
  
  Full time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.c2c-online.co.uk/help-feedback/lost-property/
  
  03457 44 44 22
- Open
  
  Not Christmas Day or Boxing Day
- Operator Name
  
  Operated by c2c
- Information Available From Staff
  
  Yes - from information point
- Passenger Information Systems
  
  Departure Screens
  Arrival Screens
  Announcements
- Customer Help Points
  
  Yes
- Ticket gates
  
  Yes
Bicycle Facilities
- Spaces
  
  0
- Sheltered
  
  No
- Cctv
  
  Yes
- Annotation
  
  Cycle storage is available within a short distance of the station on Mark Lane and Crutched Friars
Accessibility
- Helpline
  
  03457 44 44 22
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 24h
- Staff Help Available
  
  Yes
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
- Height Adjusted Ticket Office Counter
  
  Yes
  
  Every ticket office counter has been lowered at this station
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  Accessible taxis are available from the taxi rank outside the main station entrance on Fenchurch Street
- Accessible Public Telephones
  
  Located on main concourse
- Nearest stations with more facilities
  
  London Bridge
  
  London Cannon Street
  
  London Liverpool Street
  
  London Blackfriars
- Accessible toilets
  
  Yes
  
  There is an accessible toilet by the lifts at the left hand side of the main entrance to the station. This can be accessed using a radar key or by requesting assistance using the station help point next to the disabled toilet.
- Step Free Access
  
  The main entrance is the only entrance that has step free access. There is a lift to take you from the entrance to the station concourse and platform levels. Please note there is no step free access from the Coopers Road entrance to the station.
- Ticket Gates
  
  Yes
  
  There are ticket gates to all platforms. All platforms can be accessed by wide ticket gates.
- Impaired Mobility Set Down
  
  Yes
  
  Assistance is available to and from platforms. You can request this from the customer information point staff on the concourse, at the main entrance where the mobility set down / pick up point is located as well as the station help points by the lifts at the main entrance.
- Wheelchairs Available
  
  Yes

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Trains from Newton Aycliffeto London Fenchurch Street

Newton Aycliffe to London Fenchurch Street

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Newton Aycliffe facilities

London Fenchurch Street facilities

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Trains from Newton Aycliffe
to London Fenchurch Street