Trains from Newton Aycliffe
to London Marylebone
Book your tickets
Newton Aycliffe facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting RoomNo
There are no waiting rooms provided at the station. Shelters are provided on both platforms.
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Pick Up / Drop off at station front layby
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
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Ticket gatesNo
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces16
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces2
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ShelteredNo
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CctvYes
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Location
Platform 2
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
- Category B Station
Ramped access to SLB platform. Access to BIA platform is normally via a stepped footbridge - ramped access can be achieved by using road but it is a long way. Kerb from car park to station entrance
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Ticket GatesNo
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Impaired Mobility Set DownNo
Kerb from car park to station entrance
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Wheelchairs AvailableNo
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London Marylebone facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Oystercard TopupYes
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Oyster Comments
New Oyster cards are available to purchase from the London Underground Ticket Machines. A non-refundable card issuance fee applies.
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Smartcard IssuedNo
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Chiltern Smartcards can be obtained from www.chilternrailways.co.uk/smart
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TravelcardZone 1
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Penalty FaresTrain Operator: CH
Url: https://www.chilternrailways.co.uk/customer-service/penalty-fares
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Facilities
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Car ParkNo
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Seated AreaYes
Seating areas are located around the station concourse and on the platforms.
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Waiting RoomNo
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Station BuffetYes
Coffee shop Coffee kiosk Public House/Bar Food outlet Food outlet
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ToiletsYes
On main concourse area
Customers are also advised that the majority of trains have toilet facilities onboard.
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Accessible toiletsYes
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Baby ChangeYes
Female toilets,Male toilets
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TelephonesYes
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Wi FiYes
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Post BoxYes
Located on the concourse
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Atm MachineYes
Located on concourse
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ShopsYes
Kiosk News agent Flower stall Hairdresser Dry cleaner Shoe repairer Passport Photo Booth
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Rail replacement locations
At station entrance.
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CCTVYes
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Toilets
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AvailableYes
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Location
On main concourse area
Customers are also advised that the majority of trains have toilet facilities onboard.
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Accessible toiletsYes
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Wifi
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03456 005 165 -
Information Available From StaffYes - from ticket office
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
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Ticket gatesYes
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Bicycle Facilities
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Spaces462
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ShelteredYes
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CctvYes
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Location
Platforms 1, 2 and 3.
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Annotation
Storage of cycles is only available for rail season ticket holders.
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TypeStands
Racks
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Accessibility
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Helpline
03456 005 165 (Option 3 > Option 3)
Operator Name: Chiltern Railwayshttps://www.chilternrailways.co.uk/before-you-travel/Assisted-Travel-Information -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
Staff assistance (including buggies) is available on request. Assistance meeting point at the Chiltern Railways ticket barriers.
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Staff help available opening hoursMon-Sat 06:00 to 23:59
Sun 07:30 to 23:30 -
Induction LoopYes
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Accessible Ticket MachinesYes
All ticket machines at this station are accessible with adjustable height displays.
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Height Adjusted Ticket Office CounterNo
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Ramp For Train AccessYes
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Accessible Taxis
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
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Accessible toiletsYes
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Step Free Access
Step Free Access Category A. Step Free access to all platforms.
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Ticket GatesYes
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Impaired Mobility Set DownYes
At station entrance.
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