Trains from Newton Aycliffe
to Reigate
Book your tickets
Newton Aycliffe facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting RoomNo
There are no waiting rooms provided at the station. Shelters are provided on both platforms.
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Pick Up / Drop off at station front layby
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
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Ticket gatesNo
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces16
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces2
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ShelteredNo
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CctvYes
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Location
Platform 2
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
- Category B Station
Ramped access to SLB platform. Access to BIA platform is normally via a stepped footbridge - ramped access can be achieved by using road but it is a long way. Kerb from car park to station entrance
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Ticket GatesNo
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Impaired Mobility Set DownNo
Kerb from car park to station entrance
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Wheelchairs AvailableNo
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Reigate facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard ValidatorYes
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Smartcard Comments
For more information on using the Key smartcard, please visit the Key smartcard webpage on the Southern website.
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Penalty FaresPenalty fares apply for SN
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
A heated waiting room is available in the ticket office during staffed hours.
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Station BuffetNo
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ToiletsYes
Platform 1, ticket office
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi FiNo
There is no WIFI at this station. However, WIFI is available onboard trains which serve this station. More information about onboard WIFI can be found on the Southern website.
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ShopsYes
A newsagent is located near to the entrance of platform 1.
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Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/1uM2q3rhebsjCdIqIEtPNu/3ba0fd4cc5e1e48d3c433c9e04bc516e/2023-09_CI_SN_RRB_REI_DR.pdf
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CCTVYes
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Toilets
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AvailableYes
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Location
Platform 1, ticket office
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Annotation
If you have lost something at a Southern station or onboard a Southern train, please visit the Southern website and use the webform to register your lost item.
Some Southern trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
- Thameslink
- South Western Railway
- Southeastern
- Transport for London including London Overground
- London North Western Railway
If you have found an item of lost property, please hand it in to a member of staff.
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Contact Details
If you have lost something at one of our stations or onboard our trains, please visit our website and use the webform to register your lost item.
As some of our trains serve stations which are managed by other train operators (see below), you should also consider logging your lost item with them, just in case it's been handed in at one of their stations.
- Thameslink
- South Western Railway
- Southeastern
- Transport for London including London Overground
- London North Western Railway
If you have found an item of lost property, please hand it in to a member of staff.
Url: https://www.southernrailway.com/lostproperty -
AvailableYes
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Operator NameSouthern
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
The Assistance Meeting Point is by the Ticket Office.
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Ticket gatesYes
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Parking
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Contact Details
Url: https://www.apcoa.co.uk/southern/01895 262122 -
Operator NameAPCOA Parking UK
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NameStation Car Park
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Spaces58
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Number Accessible Spaces4
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Accessible Spaces Note
Free parking is offered to all Blue Badge holders.
Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks.
If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.
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Accessible Car Park EquipmentNo
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CctvNo
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Bicycle Facilities
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Spaces30
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ShelteredYes
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CctvYes
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Location
Located by the entrance to platform 2. Racks are also available on platforms 1 and 2.
Cycles are left at owners risk. Abandoned cycles may be removed.
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TypeStands
Racks
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Accessibility
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Helpline
For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:
- Phone - 0800 138 1016
- Textphone - 0800 138 1018
https://www.southernrailway.com/travel-information/travel-help/assisted-travel -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Fri 05:50 to 00:50
Sat 05:50 to 14:45, 16:35 to 00:50
Sun 06:15 to 00:45 -
Induction LoopYes
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Accessible Ticket MachinesYes
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
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Ramp For Train AccessYes
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed.
Also, some trains have on board staff who are trained to step onto the platform when the train arrives, so they can provide assistance on and off the train. You can also arrange assistance by:
- Pressing the "œemergency & assisted travel" button on a station Help Point
- Calling our freephone number: 0800 138 1016
- Textphone: 0800 138 1018
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Accessible TaxisNo
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Accessible toiletsNo
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Step Free Access
This is a Category B1 station: Step-free access to both platforms via separate entrances. Access between platforms via street and level crossing.
The Assistance Meeting Point is by the Ticket Office.
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Ticket GatesYes
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Impaired Mobility Set DownYes
Located at both sides of the station
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Wheelchairs AvailableNo
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