Trains from Newton Aycliffe
to Rugby
Book your tickets
Newton Aycliffe facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting RoomNo
There are no waiting rooms provided at the station. Shelters are provided on both platforms.
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Pick Up / Drop off at station front layby
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
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Ticket gatesNo
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces16
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces2
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ShelteredNo
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CctvYes
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Location
Platform 2
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
- Category B Station
Ramped access to SLB platform. Access to BIA platform is normally via a stepped footbridge - ramped access can be achieved by using road but it is a long way. Kerb from car park to station entrance
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Ticket GatesNo
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Impaired Mobility Set DownNo
Kerb from car park to station entrance
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Wheelchairs AvailableNo
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Rugby facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase
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Penalty FaresPenalty fares apply for VT
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomYes
Seating available on all platforms. Waiting rooms available on all platforms. "Л"Л"Л"Л"Л"Л"Л
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Station BuffetYes
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ToiletsYes
Toilets available on Platform 2 and 5.
Toilet opening hours:
Monday to Friday: 5am to 2am
Saturday: 5am to 2am
Sunday: 7:45am to 1:45am
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Accessible toiletsYes
An accessible toilet is available on platform 2 and 5, accessed using a RADAR key
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Baby ChangeYes
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TelephonesYes
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Wi Fi
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Post BoxYes
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ShopsYes
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Rail replacement locations
Rail replacement coach services can be found at the front of the station,out towards the right hand side near to the short stay car park by the bus garage.
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CCTVYes
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Toilets
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AvailableYes
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Location
Toilets available on Platform 2 and 5.
Toilet opening hours:
Monday to Friday: 5am to 2am
Saturday: 5am to 2am
Sunday: 7:45am to 1:45am
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Accessible toiletsYes
An accessible toilet is available on platform 2 and 5, accessed using a RADAR key
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Detailshttps://www.nationalrail.co.uk/
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AvailableYes
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Operator Name
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
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Ticket gatesYes
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Parking
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Car Park 1
Notes
For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
Operator Name: Avanti West Coast
Name: Station Car Park - Mill Road ( Multi- Story)
Spaces: 535
Number Accessible Spaces: 12
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 24hCharges
Daily: £10.00
Monthly: £110.00
Three Monthly: £308.00
Annual: £950.00
Saturday: £4.50
Sunday: £4.50
Note:For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website**.**
Different rates apply to non rail users, please speak to a member of staff.
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Car Park 2
Notes
For information how to get to the car park, visit the Avanti West Coast website.
Different rates apply to non-rail users. Contact a member of staff for assistance.
Operator Name: Avanti West Coast
Name: Station Car Park - Railway Terrace
Spaces: 57
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.avantiwestcoast.co.uk/destinations/parkingOpening Times
Mon-Sun 24hCharges
Daily: £10.00
Monthly: £110.00
Three Monthly: £308.00
Annual: £950.00
Saturday: £4.50
Sunday: £4.50
Note:For information, visit the Avanti West Coast website.
Different rates apply to non-rail users, please contact a member of staff for assistance.
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Car Park 3
Notes
For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
Operator Name: Avanti West Coast
Name: Station Car Park - Murray Road
Spaces: 131
Number Accessible Spaces: 16
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 24hCharges
Daily: £10.00
Monthly: £110.00
Three Monthly: £308.00
Annual: £950.00
Saturday: £4.50
Sunday: £4.50
Note:For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website**.**
Different rates apply to non rail users, please speak to a member of staff.
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Bicycle Facilities
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Spaces350
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ShelteredYes
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CctvYes
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Location
64 cycle spaces on Platform 2, 64 cycle spaces on Platform 4, a further 12 stands on the North end of Platform 2/4 and 16 cycle spaces outside Car Park 3 (Mutli-Story) a total of 156 spaces
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Annotation
Two Cycle Hubs with secure storage and repair facilities are available on Platforms 2/4, with a total of 194 spaces. The cycle hub is open 0500-0200 Monday to Saturday and 0745-0145 Sunday.
100 spaces per cycle hub (north and south ends platform 2/4)(200 spaces total)
23 hoops on platform 4 (2 x cycles per hoop = 46 spaces)
32 hoops on platform 2 (2 x cycles per hoop = 64 spaces)
6 hoops between platforms 2/4 (2 x cycles per hoop = 12 spaces)8 hoops in car park 3 (2 x cycles per hoop = 16 spaces)
Please ask station staff for more details.
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TypeCompounds
Stands
Racks
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Accessibility
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Helpline
08000 158 123 (08000 158 124 Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Passenger Assist meeting point is the Ticket Office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
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Staff help available opening hoursMon-Sat 05:00 to 02:00
Sun 07:45 to 01:45 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
An accessible toilet is available on platform 2 and 5, accessed using a RADAR key
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Step Free Access
Category A - This station has step-free access to all platforms / the platform
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Ticket GatesYes
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Impaired Mobility Set DownYes
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Wheelchairs AvailableYes
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.