Trains from Newton Aycliffe
to Runcorn
Book your tickets
Newton Aycliffe facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting RoomNo
There are no waiting rooms provided at the station. Shelters are provided on both platforms.
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Pick Up / Drop off at station front layby
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
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Ticket gatesNo
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces16
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces2
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ShelteredNo
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CctvYes
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Location
Platform 2
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
- Category B Station
Ramped access to SLB platform. Access to BIA platform is normally via a stepped footbridge - ramped access can be achieved by using road but it is a long way. Kerb from car park to station entrance
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Ticket GatesNo
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Impaired Mobility Set DownNo
Kerb from car park to station entrance
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Wheelchairs AvailableNo
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Runcorn facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorNo
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Penalty FaresPenalty fares apply for VT
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomYes
Seating and waiting rooms throughout.
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TrolleysYes
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Station BuffetYes
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ToiletsYes
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
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Accessible toiletsYes
Available on Platform 1, accessed via RADAR key.
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Baby ChangeYes
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TelephonesYes
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Wi Fi
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ShopsYes
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Rail replacement locations
Pick Up / Drop Off in the turning circle adjacent to the station entrance.
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CCTVYes
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Toilets
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AvailableYes
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Location
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
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Accessible toiletsYes
Available on Platform 1, accessed via RADAR key.
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Detailshttps://www.nationalrail.co.uk/
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AvailableYes
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Operator Name
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
Available in the car park
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Ticket gatesNo
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Parking
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Car Park 1
Notes
Tariff
Monday to Friday - £6.00 for 0 - 6 Hours Parking
Monday to Friday - £12.00 for over 6 hours per day finishing at 02:59
For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users season tickets, please speak to a member of staff.
Operator Name: Avanti West Coast
Name: Station Car Park 1 - Multi Story ( Platform 1)
Spaces: 451
Number Accessible Spaces: 11
Accessible Car Park Equipment: No
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Fri 05:15 to 23:45
Sat 05:15 to 22:30
Sun 08:15 to 23:45Charges
Daily: £12.50
Monthly: £132.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £4.50
Sunday: £4.50
Note:For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users season tickets, please speak to a member of staff.
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Car Park 2
Notes
Tariff
Monday to Friday - £6.00 for 0 - 6 Hours Parking
Monday to Friday - £12.00 for over 6 hours per day finishing at 02:59
For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users season tickets, please speak to a member of staff.
Operator Name: Avanti West Coast
Name: Station Car Park 2 ( Platform 1)
Spaces: 76
Number Accessible Spaces: 16
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Fri 05:15 to 23:45
Sat 05:15 to 22:30
Sun 08:15 to 23:45Charges
Daily: £12.50
Monthly: £132.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £4.50
Sunday: £4.50
Note:For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users season tickets, please speak to a member of staff.
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Car Park 3
Notes
Tariff
Monday to Friday - £6.00 for 0 - 6 Hours Parking
Monday to Friday - £12.00 for over 6 hours per day finishing at 02:59
For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users season tickets, please speak to a member of staff.
Operator Name: Avanti West Coast
Name: Station Car Park 3 ( Platform 2)
Spaces: 100
Number Accessible Spaces: 2
Accessible Car Park Equipment: No
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Fri 05:15 to 23:45
Sat 05:15 to 22:30
Sun 08:15 to 23:45Charges
Daily: £12.50
Monthly: £132.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £4.50
Sunday: £4.50
Note:For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users season tickets, please speak to a member of staff.
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Bicycle Facilities
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Spaces16
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ShelteredYes
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CctvYes
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Location
Adjacent to Car Park 1 (Multi-Story)
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Annotation
16 spaces by car park 1 on umbrella style racks and 3 x hoops on Platform 1 (2 x cycles per hoop = 6 spaces)
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TypeStands
Racks
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Accessibility
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Helpline
08000 158 123 (08000 158 124 Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
The Passenger Assist meeting point is opposite the Ticket Office. Please talk to a member of staff either in person or via the help point. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking is recommended.
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Staff help available opening hoursMon-Sat 05:15 to 00:15
Sun 08:00 to 00:45 -
Induction LoopYes
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Accessible Ticket MachinesNo
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
Available on Platform 1, accessed via RADAR key.
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Step Free Access
This station has step-free access to all platforms / the platform
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Ticket GatesNo
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Impaired Mobility Set DownYes
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Wheelchairs AvailableYes
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Northern App
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.