Trains from Preston (Lancs)
to Lakenheath
Book your tickets
Preston (Lancs) facilities
-
Ticket office
-
Ticket OfficeYes
-
Prepurchase CollectionYes
-
Ticket MachineYes
-
Smartcard IssuedNo
-
Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorNo
-
Penalty FaresPenalty fares apply for VT
-
-
Facilities
-
Car ParkYes
-
Seated AreaYes
-
Waiting RoomYes
Available on Platform 3/4. Automatic doors available on all waiting rooms.
-
Station BuffetYes
Refreshments and shops available on Platform 3/4
-
ToiletsYes
The accessible toilets are located on Platform 3; these toilets are operated by a RADAR key. A Changing Places toilet is available on Platform 3, accessed using a RADAR key.
-
Accessible toiletsYes
The accessible toilets are located on Platform 3; these toilets are operated by a RADAR key. A Changing Places toilet is available on Platform 3, accessed using a RADAR key.
-
Baby ChangeYes
-
TelephonesYes
-
Wi Fi
-
Post BoxYes
-
Atm MachineYes
-
ShopsYes
-
Rail replacement locations
Pick Up / Drop Off in the short stay car park on Butler St.
-
CCTVYes
-
-
Toilets
-
AvailableYes
-
Location
The accessible toilets are located on Platform 3; these toilets are operated by a RADAR key. A Changing Places toilet is available on Platform 3, accessed using a RADAR key.
-
Accessible toiletsYes
The accessible toilets are located on Platform 3; these toilets are operated by a RADAR key. A Changing Places toilet is available on Platform 3, accessed using a RADAR key.
-
-
Staffing and customer services
-
Staffing LevelFull time
-
Lost propertyYes
-
Contact Detailshttps://www.nationalrail.co.uk/
-
AvailableYes
-
Operator Name
-
Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
Information Kiosk on Platform 3. Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.
-
Ticket gatesNo
-
-
Parking
-
Contact Details
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
Url: https://www.avantiwestcoast.co.uk/where-we-go/parkingPR1 8AP -
Operator NameAvanti West Coast
-
NameStation Car Park
-
Spaces1025
-
ChargesDaily: £12.50
Monthly: £166.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £6.50
Sunday: £6.50
Note:For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
-
Number Accessible Spaces18
-
Accessible Car Park EquipmentYes
-
CctvYes
-
-
Bicycle Facilities
-
Spaces246
-
ShelteredYes
-
CctvYes
-
Annotation
Cycle hub by the Butler Street entrance 200 spaces
9 hoops on platform 3 (Only 1 x cycles per hoop = 9 spaces)
-
TypeCompounds
Stands
-
-
Accessibility
-
Helpline
08000 158 123 (08000 158 124 Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Passenger Assist meeting point is at the Information Kiosk within the Waiting Room on Platform 3. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
-
Staff help available opening hoursMon-Sun 04:00 to 01:00
-
Induction LoopYes
-
Accessible Ticket MachinesYes
-
Height Adjusted Ticket Office CounterYes
-
Ramp For Train AccessYes
-
Accessible TaxisNo
-
Accessible toiletsYes
The accessible toilets are located on Platform 3; these toilets are operated by a RADAR key. A Changing Places toilet is available on Platform 3, accessed using a RADAR key.
-
Step Free Access
Category B1 - This station has step-free access to all platforms via the subway (with steep ramps) or using the lifts provided.
-
Ticket GatesNo
-
Impaired Mobility Set DownYes
-
Wheelchairs AvailableYes
-
Station Message
Lakenheath receives a very limited train service with trains only scheduled to call here on Sunday's, so please check timetables and journey planners before travelling to or from this station. The nearest station with a more frequent service is Brandon.
Lakenheath facilities
-
Ticket office
-
Ticket OfficeNo
-
Smartcard IssuedNo
-
Smartcard ValidatorNo
-
Penalty FaresPenalty fares apply for LE
-
-
Facilities
-
Car ParkNo
-
Seated AreaYes
-
Waiting RoomNo
-
Station BuffetNo
-
ToiletsNo
-
Accessible toiletsNo
-
Baby ChangeNo
-
TelephonesYes
-
Wi Fi
-
Post BoxYes
-
Rail replacement locations
Rail replacement bus services do not serve this station. Customers are advised to use either Brandon or Ely stations for rail replacement services.
-
CCTVYes
-
-
Toilets
-
Accessible toiletsNo
-
-
Staffing and customer services
-
Staffing Levelunstaffed
-
Lost propertyYes
-
Contact Detailshttps://www.greateranglia.co.uk/lost-property
-
Information Available From StaffYes - from help point
-
Information Services Open
Help points at this station are available for customers to use 24/7
-
Passenger Information SystemsDepartureScreens
-
Customer Help PointsYes
Help points can be found at the following location(s):
- Platform 1 (for trains towards Norwich) - At the entrance to this platform, fixed to the grey post beneath the customer information screen
- Platform 2 (for trains towards Cambridge and Stansted Airport) - Between the entrance on to this platform and the waiting shelter, fixed to the grey post beneath the customer information screen
-
Ticket gatesNo
-
-
Bicycle Facilities
-
Spaces2
-
ShelteredNo
-
CctvNo
-
Location
There is one cycle stand just outside the entrance to Platform 1 (for trains towards Norwich), next to the information poster boards.
-
TypeStands
-
-
Accessibility
-
Helpline
0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
-
Staff Help AvailableYes
-
Induction LoopYes
-
Accessible Ticket MachinesNo
-
Ramp For Train AccessNo
-
Accessible Taxis
Details of nearest taxis are shown on station information poster
-
Nearest stations with more facilitiesElyNorwich
-
Accessible toiletsNo
-
Step Free Access
This station has step free access to both platforms from Station Road, with less than 50 metres between the two entrances which are either side of the level crossing.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform.
-
Ticket GatesNo
-
Impaired Mobility Set DownNo
-